FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 7: Management and Leadership

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 101

Multiple Choice

Review LaterAdd Note

Review Later

As a middle manager for her firm,Tori just finished comparing the results of a promotional campaign with the outcome expectations.The next step in the control process is:

A) monitor and record actual performance.
B) set up contingency plans.
C) communicate results and deviations with management and employees involved.
D) establish discipline committees to decide on dismissals.

E) None of the above
F) A) and B)

Correct Answer

verified

Show Answer

Question 102

True/False

Review LaterAdd Note

Review Later

A person who is a good first-line manager is automatically likely to be a good middle or top manager.

A) True
B) False

Correct Answer

verified

Show Answer

Question 103

True/False

Review LaterAdd Note

Empowerment means that more authority and responsibility is given to top management.

When businesses empower their employees,the role of a manager becomes less that of a "boss" and more that of a coach,counselor,or team player.

The SWOT analysis focuses only on the internal activities of the firm,while a PERT analysis is used to review the external environment in which the firm operates.

When we think of successful music entertainment groups of the past sixty years,the Beatles™ almost always appear in the top 5! In the early days,the entertainment group's life cycle could have ended as so many other rock groups do-here today,gone tomorrow.The four musicians were definitely creative and passionate about their craft and genre of music.As the informal leader of the group,John Lennon _____________ the others to make important compositional contributions.All four members had the opportunity to create musical compositions and receive copyright credit for their contributions.

Managers are most effective when they consistently use the same leadership style with every employee assigned to their work group.

Jamika is a manager at a well-known retail store.Each morning she determines the order in which store projects are performed;she sets work schedules for employees and standards that must be met.These activities suggest that Jamika is involved in operational planning.

Which of the following persons is most likely to be involved in strategic planning?

A recent customer survey has convinced top managers at Akwip Corporation that their firm is doing a poor job of responding quickly to the needs of customers.The managers are very concerned about this problem.Empowerment might be an approach that would help Akwip improve its responsiveness.

___________ is the management function that involves setting goals,strategies,and tactics for achieving the organization's goals and objectives.

A mission statement should provide a detailed explanation of how a company will achieve its objectives.

Enabling is the term used to describe the process by which employees recognize and respect the authority of managers to issue orders.

Jamal is part of a management group that is examining whether his company,State Engineering,should offer some important new services that would broaden its business by appealing to a different group of potential clients.Jamal's group is involved with:

_________ planning is a part of contingency planning that is used to deal with sudden and unexpected changes in the business environment.

Which of the following management positions is responsible for getting the right information to other managers to enable them to make better decisions?

Without clear standards,the control process is impossible to implement.

When managers work on creating conditions and systems to ensure that everything and everyone works together to achieve the organization's goals,they are involved in the __________ function of management.

Chase is a manager for World Graphic Design,Inc. ,a firm that designs and manufactures greeting cards,invitations,announcements,and other event material.Chase spends a lot of time trying to find the right people for various positions at his company.These efforts are part of the controlling function of management.

The SWOT analysis helps firms identify competitive threats and market opportunities.