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It is not uncommon for companies today to test their employees and job applicants for drug use.

A) True
B) False

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The Family and Medical Leave Act:


A) provides paid leave for women who choose to stay home with newborn infants.
B) provides unpaid leave of up to 12 weeks for males or females for the birth or adoption of infants,or in the case where it is necessary to care for an immediate family member who may be ill.
C) provides unpaid leave of up to 6 weeks for couples (male or female) who have a new baby.
D) was recently eliminated by the Supreme Court due to an employment shortage.

E) B) and C)
F) C) and D)

Correct Answer

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_____________ is the process of evaluating human resource needs and then recruiting,selecting,developing,motivating,evaluating,compensating,and scheduling employees to achieve organizational goals.


A) Staffing
B) Performance evaluation and response
C) Human resource management
D) Job analysis

E) A) and B)
F) A) and C)

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Managers at Wrise & Schein want to make sure their decisions about compensation,promotions and firings are based on sound information that meet legal requirements.One way to achieve this objective would be to:


A) outsource all such decisions to an outside expert.
B) establish an effective performance appraisal system.
C) make sure that these decisions are not influenced by the employee's immediate supervisor.
D) base all pay,promotion,and firing decisions on the Hay system.

E) None of the above
F) A) and B)

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The time when all employees must be present in a flextime plan is referred to as:


A) compressed time.
B) shared time.
C) core time.
D) company time.

E) C) and D)
F) B) and C)

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Employment tests should focus on general job skills rather than skills that are related directly to the job.

A) True
B) False

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Keep on Truckin' School for Truck Drivers is proud of its training methods.Before its students are ever allowed on the road with a big rig,they are taught safe driving techniques with the help of sophisticated,computerized equipment that comes as close as possible to duplicating real driving conditions,right down to the sights,sounds,bumps and vibrations experienced on the road.Keep on Truckin' is using a training method known as job replication.

A) True
B) False

Correct Answer

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Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

A) True
B) False

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If a firm wants to know why valuable employees are leaving the company,it will conduct ___________.


A) performance appraisals
B) job inventories
C) job simulations
D) exit interviews

E) A) and C)
F) C) and D)

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Which of the following is an essential element of a job description?


A) The minimum educational qualifications workers must have to fill the position
B) Working conditions and responsibilities
C) The skills required to hold the position
D) The age of the person that should hold the job

E) A) and B)
F) C) and D)

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"Hot desking" means sharing a desk with another employee.

A) True
B) False

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Janelle spends three hours each day working as an online customer service representative for an online retailer.She can choose her own hours,within reason.The job works out well for her since she has a new baby that she cares for much of the day.The retailer does not provide her or the other 200 customer service reps with work space,which constitutes a sizeable cost savings for the company.Janelle participates in a popular work strategy known as _______________.


A) home-based work
B) time-in work
C) job sharing
D) compressed work

E) C) and D)
F) A) and B)

Correct Answer

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According to U.S.business law,accommodation means:


A) treating all employees fairly.
B) making certain that if one employee gets medical leave during a fiscal year,that all other employees get an equal amount of leave during the year.
C) careful consideration before firing someone and hiring two younger persons to replace him/her.
D) providing services for employees according to their special needs.

E) A) and B)
F) B) and D)

Correct Answer

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Ruth Gray is a manager who takes pride in her ability to be fair and impartial.She treats all workers the same way,and evaluates them all using the same standards.Ruth is likely to have difficulty with the adjustments needed to accommodate disabled workers.

A) True
B) False

Correct Answer

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A golden handshake refers to the severance pay that is offered to a worker that is laid off when the firm downsizes.

A) True
B) False

Correct Answer

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Steely Percussion Inc.briefly tried to implement a flextime system only to abandon it after a few months.Which of the following is the most likely reason Steely would drop its flextime plan?


A) It caused an increase in traffic congestion.
B) It often made communication among employees more difficult.
C) The employees resented being required to come to work early or stay late.
D) Workers tend to be less productive when they have to work longer hours in a single day.

E) A) and C)
F) B) and D)

Correct Answer

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Due to the secret nature of performance standards,employees are only permitted to review these standards at the time when they receive their appraisal.

A) True
B) False

Correct Answer

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The Administrative Assistant II position at Idle Time Gaming,Inc.performs word processing and spreadsheet development for two vice-presidents,and other secretarial duties as needed.Other job responsibilities include maintaining the office operations budget,receiving guests,and supervising two clerical positions.These tasks are part of the job description for this position.

A) True
B) False

Correct Answer

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Expenditures on fringe benefits have declined as a percentage of total payroll costs over the past several decades.

A) True
B) False

Correct Answer

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Many firms are now contracting with outside companies to administer their employee benefits plans.

A) True
B) False

Correct Answer

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