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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 101

Multiple Choice

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Corporate managers who supervise,coach,and guide lower-level employees and serve as their organizational sponsors are called:

A) networkers.
B) role models.
C) mentors.
D) corporate guides.

E) All of the above
F) None of the above

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Question 102

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Which of the following reasons makes the recruiting job more challenging?

A) The current emphasis on scientific management requires very specific job specification.
B) Some organizations have policies that demand promotions from within that limits the pool of candidates.
C) Reverse discrimination is essential to be sure that the workforce is balanced.
D) There are far too many qualified candidates for each position,increasing the required paperwork.

E) All of the above
F) A) and B)

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Question 103

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The _________,which is developed from the previous four steps of the human resource planning process,addresses how the firm will accomplish a wide array of human resource functions such as recruiting,selecting,training and developing,appraising,compensating,and scheduling its employees.

A ____________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.

__________ workers have a higher skill level than their current job requires.

Iris Bloom accepted a management position at the Sustainable Plant Life Corporation.In order to give her an appreciation of the different functional areas of her new company,she is required to spend six weeks in each of five different functional areas of the company,including production,research and development,accounting,marketing,and the HR management department.This type of training is known as contingency employment.

Most firms have trouble implementing the structural changes required by the Americans with Disabilities Act.

Backstreet Books,an eclectic bookstore on a large college campus is owned by a large bookstore chain.Corporate HR knows that sexual harassment in the workplace is a serious issue.In order to provide consistency in its effort to train employees about sexual harassment,HR management created ____________.Employees have a flexible time period when they can log-on and receive exactly the same training as employees in all of the company owned and managed bookstores.

Online training gives employers the ability to provide consistent content that is tailored to specific employee training needs.

As new parents,Sean and Lindsey applied for family medical leave to care for their new infant son.According to U.S.law,Sean and Lindsey:

Julie Jahn recently began working in an entry-level management position.She has already shown great promise,so the company has decided to groom her for an upper level position.Christine Scheid,one of the more senior women managers in the company,has agreed to help Julie by introducing her to the right people,and by providing her with the guidance and advice she needs to be successful within the firm.Christine is acting as Julie's:

Establishing performance standards is a crucial step in the performance evaluation process.

In an ongoing study,Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

Elise is the manager in the finance department for a company that competes in a service industry.If her company is like most contemporary firms,Elise will leave almost all aspects of human resource functions to specialists in the human resource department.

The "employment at will" doctrine maintained that a firm could only fire a worker if it could demonstrate "just cause."

An increasing number of contingent workers are highly trained professionals.

It is not unusual to find persons with a variety of skills and skill levels serving as contingent workers.Contingent workers in the U.S.are usually under 25 years of age and may include independent contractors,middle management positions,and even college students who only want to work during the summer months.

Advertisements in trade journals,private and public employment agencies,college placement offices,and trade associations are internal sources for recruitment.

In recent years,many companies have avoided hiring permanent workers during periods of growth by using temporary employees and outsourcing some of their functions.

Telecommuting can actually save employers money by reducing their need for office space.