Question 1

The first national labor organization in the United States was the:

Accepted Answer

A)   Knights of Labor.
B)   Congress of Industrial Organizations.
C)   American Federation of Labor.
D)   United Farm Workers Union.E) B) and D)
F) A) and D)

Question 2

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:

Accepted Answer

A)   resolution.
B)   mediation.
C)   arbitration.
D)   confirmation.E) B) and C)
F) C) and D)

Question 3

In its early years,the AFL (American Federation of Labor)limited its membership to skilled workers.

Accepted Answer

A) True 
 B)False

Question 4

Over the past several decades unions have:

Accepted Answer

A)   always placed the greatest emphasis on increasing wages and benefits.
B)   frequently changed objectives as the result of shifts in social and economic conditions.
C)   frequently taken global competition into account.
D)   consistently favored policies that would move the U.S.economy toward a command system.E) A) and B)
F) All of the above

Question 5

Alcohol is the most widely used drug in the workplace.

Accepted Answer

A) True 
 B)False

Question 6

A card check is a method of openly soliciting signatures in favor of the organization of a union.

Accepted Answer

A) True 
 B)False

Question 7

The process by which a union is recognized by the NLRB as the authorized bargaining agent for a group of workers is called collective bargaining.

Accepted Answer

A) True 
 B)False

Question 8

The Taft-Hartley Act allowed states to pass laws that prohibited compulsory union membership.

Accepted Answer

A) True 
 B)False

Question 9

It is estimated that firms lose ___________ annually in productivity,absenteeism,and employee turnover due to caring for aging parents.

Accepted Answer

A)   $42 million
B)   $10 thousand
C)   $35 billion
D)   a decreasing amountE) B) and D)
F) A) and B)

Question 10

The purpose of the earliest recognized labor unions in the U.S.were:

Accepted Answer

A)   to achieve some short-range goal and then disband.
B)   to achieve a long-range foundation for the craft.
C)   to teach the craft to new workers.
D)   to achieve notoriety for the members.E) C) and D)
F) A) and B)

Question 11

In a union shop:

Accepted Answer

A)   workers must join the union within a stipulated time period (usually 30,60,or 90 days) in order to keep their jobs.
B)   workers must belong to the union before the company can hire them.
C)   workers who do not join the union must pay a union fee.
D)   workers are required to sign yellow-dog contracts.E) C) and D)
F) None of the above

Question 12

In 2011,public employees who worked for the state of Wisconsin were overruled by a vote in the state senate which disallowed these employees or their union representatives to negotiate with other decision makers on issues which affected their labor contracts.The new law directly affected their ______ rights.

Accepted Answer

A)   collective bargaining
B)   process negotiation
C)   collective insurance
D)   individual taxpayerE) A) and D)
F) A) and C)

Question 13

The "blue flu" refers to a situation in which union members (like firefighters)who are not allowed to strike refuse to work by calling in sick.

Accepted Answer

A) True 
 B)False

Question 14

Marina works for a company in which a union is recognized as the bargaining agent for the workers who perform her type of job.However,under the arrangements at her company,Marina is not required to join the union,nor is she required to pay any fees or dues to the union.Marina works under an agency shop agreement.

Accepted Answer

A) True 
 B)False

Question 15

Management at Enomoto Enterprises has assigned Alberto to work at two different facilities,which will require him to commute an extra 25 miles on the days he must work at both plants.Alberto believes that the negotiated labor-management agreement requires the company to reimburse him for the extra mileage he has to drive.Management disagrees.Alberto has decided to file a charge that management is not abiding by the terms of the negotiated agreement.Alberto's complaint is called a grievance.

Accepted Answer

A) True 
 B)False

Question 16

The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $9.2 million,compared to a little more than $40,000 that the average worker was compensated.

Accepted Answer

A) True 
 B)False

Question 17

One strategy unions must adapt in order to grow in the future is to:

Accepted Answer

A)   find ways to appeal to white-collar,female,and foreign-born workers.
B)   find ways to prevent foreign companies from entering the U.S.market.
C)   go back to the old methods of aggressive tactics and confrontation that were used successfully in the past.
D)   emphasize recruiting efforts in the manufacturing sector of the economy.E) None of the above
F) B) and C)

Question 18

The management at a shoe factory planned to terminate production due to labor issues that were consuming most of the profits.For years,the strong union at this facility did some tough negotiating with the company's corporate headquarters.In a companywide vote,employees agreed to walk away from union membership in order to keep the factory open and save their jobs.The NLRB (National Labor Relations Board) agreed that it was in the best interest of the employees.______________ was started to take away the rights of union representation at the factory.

Accepted Answer

A)   bargaining dismissal
B)   decertification
C)   arbitration
D)   certificationE) A) and C)
F) None of the above

Question 19

In July 2009,London Met University workers went on strike and formed picket lines to oppose management's continued restructuring and the elimination of jobs.It was reported that London postal workers who belong to the Communication Workers Union refused to deliver mail to any building on the London Met campus,in respect of the picket lines and in honor of their fellow trade union members.Essentially,the courtesy that the postal workers gave to the striking employees was a:

Accepted Answer

A)   primary boycott
B)   secondary boycott
C)   tertiary boycott
D)   service industry boycottE) B) and D)
F) A) and C)

Question 20

Under _______,workers are not required to join the union,but those who do not join are still required to pay a union fee or regular dues to the union.

Accepted Answer

A)   right-to-work laws
B)   all union security clauses
C)   agency shop agreements
D)   Employee Stock Option Plans (ESOPs) E) All of the above
F) B) and D)

Exam 12: Dealing With Employee-Management Issues and Relationships

The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $9.2 million,compared to a little more than $40,000 that the average worker was compensated.

Correct Answer
verified

The process by which a union is recognized by the NLRB as the authorized bargaining agent for a group of workers is called collective bargaining.

Correct Answer
verified

In its early years,the AFL (American Federation of Labor)limited its membership to skilled workers.

Correct Answer
verified

Correct Answer
verified

A card check is a method of openly soliciting signatures in favor of the organization of a union.

Correct Answer
verified

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:

Correct Answer
verified

Over the past several decades unions have:

Correct Answer
verified

It is estimated that firms lose ___________ annually in productivity,absenteeism,and employee turnover due to caring for aging parents.

Correct Answer
verified

Correct Answer
verified

The first national labor organization in the United States was the:

Correct Answer
verified

Correct Answer
verified

The Taft-Hartley Act allowed states to pass laws that prohibited compulsory union membership.

Correct Answer
verified

The "blue flu" refers to a situation in which union members (like firefighters)who are not allowed to strike refuse to work by calling in sick.

Correct Answer
verified

Under _______,workers are not required to join the union,but those who do not join are still required to pay a union fee or regular dues to the union.

Correct Answer
verified

Correct Answer
verified

One strategy unions must adapt in order to grow in the future is to:

Correct Answer
verified

In a union shop:

Correct Answer
verified

Correct Answer
verified

Alcohol is the most widely used drug in the workplace.

Correct Answer
verified

The purpose of the earliest recognized labor unions in the U.S.were:

Correct Answer
verified

Exam 12: Dealing With Employee-Management Issues and Relationships

The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $9.2 million,compared to a little more than $40,000 that the average worker was compensated.

Correct AnswerverifiedShow Answer

The process by which a union is recognized by the NLRB as the authorized bargaining agent for a group of workers is called collective bargaining.

Correct AnswerverifiedShow Answer

In its early years,the AFL (American Federation of Labor)limited its membership to skilled workers.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A card check is a method of openly soliciting signatures in favor of the organization of a union.

Correct AnswerverifiedShow Answer

The process of bringing in an impartial third party to render a binding decision in a labor dispute is referred to as:

Correct AnswerverifiedShow Answer

Over the past several decades unions have:

Correct AnswerverifiedShow Answer

It is estimated that firms lose ___________ annually in productivity,absenteeism,and employee turnover due to caring for aging parents.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The first national labor organization in the United States was the:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The Taft-Hartley Act allowed states to pass laws that prohibited compulsory union membership.

Correct AnswerverifiedShow Answer

The "blue flu" refers to a situation in which union members (like firefighters)who are not allowed to strike refuse to work by calling in sick.

Correct AnswerverifiedShow Answer

Under _______,workers are not required to join the union,but those who do not join are still required to pay a union fee or regular dues to the union.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

One strategy unions must adapt in order to grow in the future is to:

Correct AnswerverifiedShow Answer

In a union shop:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Alcohol is the most widely used drug in the workplace.

Correct AnswerverifiedShow Answer

The purpose of the earliest recognized labor unions in the U.S.were:

Correct AnswerverifiedShow Answer

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