Question 1

___________ involves recruiting,hiring,motivating,and retaining the best people available to accomplish the company's objectives.

Accepted Answer

A)  Directing
B)  Planning
C)  Leading
D)  StaffingE) C) and D)
F) A) and B)

Question 2

A(n) ________________ is a visual device which shows relationships among people and divides the organization's work.

Accepted Answer

A)  organization chart
B)  Venn diagram
C)  corporate tree
D)  Gantt chartE) A) and D)
F) A) and C)

Question 3

__________ is the art of utilizing organizational resources to accomplish goals at work.

Accepted Answer

A)  Socialization
B)  Justification
C)  Preparation
D)  ManagementE) None of the above
F) All of the above

Question 4

Managers focus on making efficient use of their organization's human resources,but leave decisions about the efficient use of other resources such as buildings,machinery,and supplies to engineers and accountants.

Accepted Answer

A) True 
 B)False

Question 5

Contingency planning is most important in markets where conditions are relatively stable and market growth is predictable.

Accepted Answer

A) True 
 B)False

Question 6

After working for eleven years as a production line worker,Hollis recently was made a foreman.In his new position,Hollis will rely on:

Accepted Answer

A)  conceptual skills more than human relations skills.
B)  technical skills and human relations skills more than conceptual skills.
C)  technical skills and conceptual skills,but he won't really need any human relations skills.
D)  accounting and financial skills.E) A) and B)
F) B) and C)

Question 7

Staffing involves recruiting,hiring,motivating,and retaining the best people available for the organization.

Accepted Answer

A) True 
 B)False

Question 8

Managers or teams of managers at the lower levels of an organization normally develop strategic plans,but top managers do most of the tactical planning.

Accepted Answer

A) True 
 B)False

Question 9

A key to effective leadership is the ability to:

Accepted Answer

A)  maintain order,stability,and control.
B)  communicate a vision and rally others around that vision.
C)  master the technical details of the jobs performed by subordinates.
D)  maintain an autocratic approach to dealing with others.E) B) and D)
F) A) and B)

Question 10

In comparing the types of skills used by managers at different levels within an organization,which of the following is true?

Accepted Answer

A)  Top managers use mainly technical skills and middle and first-line managers use mostly conceptual skills
B)  First-line managers use mainly technical and human relations skills,while top managers devote most of their time to activities involving human relations and conceptual skills
C)  The types of skills used by managers do not change much from one level of management to another
D)  The specific skills used at different levels of management do vary,but conceptual skills are the most important at all levelsE) A) and B)
F) None of the above

Question 11

According to the Reaching Beyond Our Borders box in Chapter 7,a key problem in expanding in global markets is a lack of professional managers to run operations.

Accepted Answer

A) True 
 B)False

Question 12

Strategic planning determines the major goals of the organization.

Accepted Answer

A) True 
 B)False

Question 13

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders.

Accepted Answer

A) True 
 B)False

Question 14

People who are good leaders also are almost always good managers.

Accepted Answer

A) True 
 B)False

Question 15

Organizing involves allocating resources,assigning tasks,and establishing procedures for accomplishing the organizational objectives.

Accepted Answer

A) True 
 B)False

Question 16

One step in the rational decision-making model is to develop alternatives.

Accepted Answer

A) True 
 B)False

Question 17

Tactical planning deals with setting long-range goals,while strategic planning develops the specific strategies needed to achieve the organization's operational goals.

Accepted Answer

A) True 
 B)False

Question 18

PMI is a:

Accepted Answer

A)  computer program used to help managers write mission statements.
B)  statistical technique used in the controlling process.
C)  problem solving technique used to evaluate possible solutions to a problem.
D)  rule of thumb used to determine how many employees should be managed by any single manager.E) C) and D)
F) A) and B)

Question 19

As a management function,the main focus of controlling is to keep complete and up-to-date records of the organization's financial transactions for tax and regulatory purposes.

Accepted Answer

A) True 
 B)False

Question 20

Fatma wants to become a manager.However,she is shy and avoids conversation with strangers.She is very comfortable with computers and information technology and has great technical skills in these areas.Fatma's personal traits make her a good candidate for a top management position.

Accepted Answer

A) True 
 B)False

Exam 7: Management and Leadership

One step in the rational decision-making model is to develop alternatives.

Correct AnswerverifiedShow Answer

Strategic planning determines the major goals of the organization.

Correct AnswerverifiedShow Answer

Contingency planning is most important in markets where conditions are relatively stable and market growth is predictable.

Correct AnswerverifiedShow Answer

People who are good leaders also are almost always good managers.

Correct AnswerverifiedShow Answer

A key to effective leadership is the ability to:

Correct AnswerverifiedShow Answer

According to the Reaching Beyond Our Borders box in Chapter 7,a key problem in expanding in global markets is a lack of professional managers to run operations.

Correct AnswerverifiedShow Answer

Tactical planning deals with setting long-range goals,while strategic planning develops the specific strategies needed to achieve the organization's operational goals.

Correct AnswerverifiedShow Answer

___________ involves recruiting,hiring,motivating,and retaining the best people available to accomplish the company's objectives.

Correct AnswerverifiedShow Answer

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders.

Correct AnswerverifiedShow Answer

In comparing the types of skills used by managers at different levels within an organization,which of the following is true?

Correct AnswerverifiedShow Answer

Fatma wants to become a manager.However,she is shy and avoids conversation with strangers.She is very comfortable with computers and information technology and has great technical skills in these areas.Fatma's personal traits make her a good candidate for a top management position.

Correct AnswerverifiedShow Answer

After working for eleven years as a production line worker,Hollis recently was made a foreman.In his new position,Hollis will rely on:

Correct AnswerverifiedShow Answer

A(n) ________________ is a visual device which shows relationships among people and divides the organization's work.

Correct AnswerverifiedShow Answer

Managers focus on making efficient use of their organization's human resources,but leave decisions about the efficient use of other resources such as buildings,machinery,and supplies to engineers and accountants.

Correct AnswerverifiedShow Answer

As a management function,the main focus of controlling is to keep complete and up-to-date records of the organization's financial transactions for tax and regulatory purposes.

Correct AnswerverifiedShow Answer

PMI is a:

Correct AnswerverifiedShow Answer

Staffing involves recruiting,hiring,motivating,and retaining the best people available for the organization.

Correct AnswerverifiedShow Answer

Organizing involves allocating resources,assigning tasks,and establishing procedures for accomplishing the organizational objectives.

Correct AnswerverifiedShow Answer

__________ is the art of utilizing organizational resources to accomplish goals at work.

Correct AnswerverifiedShow Answer

Managers or teams of managers at the lower levels of an organization normally develop strategic plans,but top managers do most of the tactical planning.

Correct AnswerverifiedShow Answer

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