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_________ manufacturing is a systematic approach to identifying and eliminating waste and no-value-added activities.

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Production manager Dave Harmon wants to link all the divisions and subsidiaries of his firm's computerized functions into a single,integrated software program that uses a single database.In order to achieve this goal,Dave could make use of:


A) Enterprise resource planning.
B) Manufacturing resource planning.
C) Program evaluation and review techniques.
D) Gantt charts.

E) C) and D)
F) A) and D)

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A production process characterized by long production runs to turn out finished goods over time is known as a(n) :


A) Assembly process.
B) Continuous process.
C) Extended process.
D) Unrestricted process.

E) All of the above
F) A) and C)

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What is the Malcolm Baldridge Award?

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The Malcolm Baldridge Award was establis...

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_________ is the physical arrangement of resources in the production process.


A) Facility location
B) Facility layout
C) ERP
D) RRL

E) None of the above
F) A) and D)

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MRP is the acronym for:


A) Minimum resource payments.
B) Maximized revenue potential
C) Managed resource priorities
D) Materials requirement planning

E) A) and B)
F) A) and C)

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The inventory control system that schedules materials to arrive and leaves as they are needed is called JIT or Just in Time.

A) True
B) False

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Although it is most often thought of as applying to manufacturing processes,Six Sigma can be applied to any business process where the quality of the result may be quantified and the results of each process tracked.

A) True
B) False

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Six Sigma is both a precise set of statistical tools and a rallying cry for continuous improvement.

A) True
B) False

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True

In the process of operations management,a firm transforms resources such as raw materials,supplies,and even human resources into goods and services.

A) True
B) False

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Contemporary manufacturers in the U.S.lack the flexibility to use intermittent production processes.

A) True
B) False

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___________ is the creation of goods and services using land,labor,capital,entrepreneurship and knowledge.


A) Resource combination
B) Supply chain management
C) Production
D) Purchasing

E) C) and D)
F) All of the above

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Mass customization is tailoring products to meet the needs of individual customers.

A) True
B) False

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True

__________ is the process of selecting a geographic location for a company's operations.


A) Facility location
B) Facility layout
C) FRP
D) Geographic requirements planning

E) A) and C)
F) B) and C)

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To reduce the cost of holding too much inventory,many companies have implemented:


A) ABC inventory management.
B) First-in, last-out inventory control.
C) Just-in-time inventory control.
D) Maximum inventory management.

E) A) and D)
F) A) and C)

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C

Harmon Furniture Company uses labor and machinery to transform wood,plastic,metal and cloth into comfortable chairs,sofas,and love seats.This process creates:


A) Form utility.
B) Place utility.
C) Use facility.
D) Intangible productivity.

E) B) and D)
F) A) and C)

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Production creates:


A) Time utility
B) Possession utility
C) Form utility
D) Marginal utility

E) None of the above
F) C) and D)

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The operations planning practice of inputting sales forecasts into computer software that accurately predicts the amount and timing of materials needed to complete products and projects is:


A) Enterprise Resource Planning.
B) Materials Requirement Planning.
C) Virtual accuracy tool.
D) Computer Based Materials Model.

E) A) and D)
F) C) and D)

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CAD/CAM has made it possible to custom-design products to meet the tastes of small markets with very little increase in costs.

A) True
B) False

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Dave's Cap Emporium offers to produce hats and caps according to customers' requests.Dave's utilizes a(n) :


A) Analytic system.
B) Just-in-time system.
C) Intermittent process.
D) Continuous process.

E) All of the above
F) C) and D)

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