Question 1

The process of assigning traits to people based on their membership in an identifiable social category is called:

Accepted Answer

A)   the recency effect.
B)   the halo effect.
C)   projection bias.
D)   empathy.
E)   stereotyping.F) C) and D)
G) A) and C)

Question 2

Most categorical thinking occurs without our awareness.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an internal factor that affects job performance?

Accepted Answer

A)   Economic conditions
B)   Changes in salary
C)   Peer-Support
D)   Internal competition
E)   Motivation to workF) A) and E)
G) B) and C)

Question 4

Which of the following occurs most likely due to confirmation bias?

Accepted Answer

A)   A company conducts monthly performance reviews to evaluate its employees.
B)   A customer demands a proof statement from the salesperson.
C)   A manager believes his actions are correct, though they are highly unpopular.
D)   A manager considers female workers to be less productive than the male workers.
E)   A teacher assigns moderate grades to all her students, though there is a vast difference in performance.F) A) and B)
G) A) and C)

Question 5

Which of the following is an example of selective attention?

Accepted Answer

A)   You notice that two employees are arguing in the company's quiet library.
B)   You conclude that the person near the cash register is a sales clerk.
C)   You assume that an employee is lazy because she works in a department with lazy people.
D)   You watch only a few television channels based on your interests.
E)   You select a few job applicants through structured interviews.F) None of the above
G) A) and C)

Question 6

Explain the four windows of the Johari Window.

Accepted Answer

Johari Window is a model of self-awarene...

Question 7

Social perception is influenced by three activities in the process of forming and maintaining our social identity.They are:

Accepted Answer

A)   attribution, acceptance, and modification.
B)   categorization, homogenization, and differentiation.
C)   perception, personality, and attitude.
D)   fundamental attribution, self-serving attribution, and social identity.
E)   agreeableness, conscientiousness, and openness to experience.F) A) and B)
G) None of the above

Question 8

In the Johari Window,feedback from others helps us to:

Accepted Answer

A)   increase our open area by reducing our blind area.
B)   increase our unknown area by reducing our hidden area.
C)   decrease our open area by increasing our amount of disclosure.
D)   increase our open area by reducing our unknown area.
E)   increase our open area by increasing our hidden area.F) None of the above
G) A) and B)

Question 9

A global mindset excludes the capacity to empathize and act effectively across cultures.

Accepted Answer

A) True 
 B)False

Question 10

People rely on mental models to make sense of their environment through perceptual grouping.

Accepted Answer

A) True 
 B)False

Question 11

The self-fulfilling prophecy tends to be stronger when employees are new to the job than when employees have worked in that job for a few years.

Accepted Answer

A) True 
 B)False

Question 12

The self-fulfilling prophecy helps supervisors accurately predict the future performance of recently hired employees.

Accepted Answer

A) True 
 B)False

Question 13

If John takes credit for work done on time,but blames his co-workers for his delays,his attitude is reflective of the:

Accepted Answer

A)   fundamental attribution error.
B)   primacy effect.
C)   self-fulfilling prophecy.
D)   self-serving bias.
E)   projection bias.F) All of the above
G) B) and C)

Question 14

Which of the following illustrates the first step in the self-fulfilling prophecy?

Accepted Answer

A)   An employee behaves in a way consistent with the supervisor's expectations.
B)   A supervisor treats the employee in a manner consistent with the supervisor's expectations.
C)   A supervisor forms certain expectations of the employee.
D)   A supervisor attributes employee's good performance to external causes.
E)   An employee demonstrates his or her true abilities to the supervisor.F) All of the above
G) A) and E) C

Question 15

Elaine got a job transfer from Italy to New York.Soon,she started to understand the mental models held by colleagues from other cultures,as well as their emotional experiences in a given situation.Further,she started to effectively use words and behaviors that were compatible with the local culture of New York.Which of the following features of a global mindset occurred in Elaine's life?

Accepted Answer

A)   The ability to process complex information about novel environments.
B)   The capacity to empathize and act effectively across cultures.
C)   The capacity to comprehend and reconcile intracultural matters.
D)   The ability to develop more of a local than a global frame of reference about their business.
E)   The ability to comprehend and reconcile intercultural matters with multiple levels of thinking.F) None of the above
G) All of the above B

Question 16

Our emotions influence what we recognize or screen out.

Accepted Answer

A) True 
 B)False  True

Question 17

Training employees is most useful in minimizing stereotyping to a large extent.

Accepted Answer

A) True 
 B)False

Question 18

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

Accepted Answer

A) True 
 B)False

Question 19

When making an internal or external attribution about a person's behavior,we tend to look at whether the person has acted this way in the past and in other situations and whether other people have acted similarly in the same situation.

Accepted Answer

A) True 
 B)False

Question 20

When the Bank of Northern Minnesota (BNM) acquired a major investment firm,senior executives noticed hostilities forming between the financial analysts in the investment company and the bank's marketing people who provide marketing expertise for the investment firm's mutual funds and other investment vehicles.The marketing staff said that the finance staff did not care much for the needs of the customers.They partly attribute this to the poor marketing expertise in the investment firm before BNM bought it.The analysts,many of whom have graduate degrees from top universities,privately complained that the marketing types did not have enough brainpower to turn on a light switch.Use the social identity theory to explain why these hostilities might have existed.

Accepted Answer

Social identity theory states that peopl...

Exam 3: Perceiving Ourselves and Others in Organizations

The process of assigning traits to people based on their membership in an identifiable social category is called:

Correct Answer
verified

Most categorical thinking occurs without our awareness.

Correct Answer
verified

Which of the following is an internal factor that affects job performance?

Correct Answer
verified

Which of the following occurs most likely due to confirmation bias?

Correct Answer
verified

Which of the following is an example of selective attention?

Correct Answer
verified

Explain the four windows of the Johari Window.

Correct Answer
verified
Johari Window is a model of self-awarene...
View Answer

Social perception is influenced by three activities in the process of forming and maintaining our social identity.They are:

Correct Answer
verified

In the Johari Window,feedback from others helps us to:

Correct Answer
verified

A global mindset excludes the capacity to empathize and act effectively across cultures.

Correct Answer
verified

People rely on mental models to make sense of their environment through perceptual grouping.

Correct Answer
verified

The self-fulfilling prophecy tends to be stronger when employees are new to the job than when employees have worked in that job for a few years.

Correct Answer
verified

The self-fulfilling prophecy helps supervisors accurately predict the future performance of recently hired employees.

Correct Answer
verified

If John takes credit for work done on time,but blames his co-workers for his delays,his attitude is reflective of the:

Correct Answer
verified

Which of the following illustrates the first step in the self-fulfilling prophecy?

Correct Answer
verified
C

Correct Answer
verified
B

Our emotions influence what we recognize or screen out.

Correct Answer
verified
True

Training employees is most useful in minimizing stereotyping to a large extent.

Correct Answer
verified

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

Correct Answer
verified

When making an internal or external attribution about a person's behavior,we tend to look at whether the person has acted this way in the past and in other situations and whether other people have acted similarly in the same situation.

Correct Answer
verified

Correct Answer
verified
Social identity theory states that peopl...
View Answer

Exam 3: Perceiving Ourselves and Others in Organizations

The process of assigning traits to people based on their membership in an identifiable social category is called:

Correct AnswerverifiedShow Answer

Most categorical thinking occurs without our awareness.

Correct AnswerverifiedShow Answer

Which of the following is an internal factor that affects job performance?

Correct AnswerverifiedShow Answer

Which of the following occurs most likely due to confirmation bias?

Correct AnswerverifiedShow Answer

Which of the following is an example of selective attention?

Correct AnswerverifiedShow Answer

Explain the four windows of the Johari Window.

Correct AnswerverifiedJohari Window is a model of self-awarene...View AnswerShow Answer

Social perception is influenced by three activities in the process of forming and maintaining our social identity.They are:

Correct AnswerverifiedShow Answer

In the Johari Window,feedback from others helps us to:

Correct AnswerverifiedShow Answer

A global mindset excludes the capacity to empathize and act effectively across cultures.

Correct AnswerverifiedShow Answer

People rely on mental models to make sense of their environment through perceptual grouping.

Correct AnswerverifiedShow Answer

The self-fulfilling prophecy tends to be stronger when employees are new to the job than when employees have worked in that job for a few years.

Correct AnswerverifiedShow Answer

The self-fulfilling prophecy helps supervisors accurately predict the future performance of recently hired employees.

Correct AnswerverifiedShow Answer

If John takes credit for work done on time,but blames his co-workers for his delays,his attitude is reflective of the:

Correct AnswerverifiedShow Answer

Which of the following illustrates the first step in the self-fulfilling prophecy?

Correct AnswerverifiedC

Correct AnswerverifiedB

Our emotions influence what we recognize or screen out.

Correct AnswerverifiedTrue

Training employees is most useful in minimizing stereotyping to a large extent.

Correct AnswerverifiedShow Answer

The halo effect occurs when one characteristic of a person shapes our general impression of that person which,in turn,biases our perceptions about the other characteristics of that person.

Correct AnswerverifiedShow Answer

When making an internal or external attribution about a person's behavior,we tend to look at whether the person has acted this way in the past and in other situations and whether other people have acted similarly in the same situation.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedSocial identity theory states that peopl...View AnswerShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Johari Window is a model of self-awarene...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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C

Correct Answer
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B

Correct Answer
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True

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Social identity theory states that peopl...
View Answer