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The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the United States has a surplus of highly educated and experienced workers available for employment in these fields.

A) True
B) False

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CareerBuilder and Monster are examples of:


A) web browsers.
B) career interest surveys.
C) online firms can use to recruit employees.
D) magazines that list job opportunities by skill requirements and geographic location.

E) B) and C)
F) None of the above

Correct Answer

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Garrett works in his firm's human resources department. He is responsible for designing a new job application form for his firm. The questions Garrett includes on the new form should avoid broad questions about the applicant's beliefs, culture and family background, and should focus instead on factors such as the applicant's work experience, education, and career objectives.

A) True
B) False

Correct Answer

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A major advantage of a piecework pay system is that it:


A) creates a powerful incentive to work efficiently.
B) requires a minimum of paperwork and record keeping.
C) encourages cooperation and teamwork among employees.
D) is a system that is strongly supported by both unions and management.

E) B) and C)
F) All of the above

Correct Answer

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Kandew Electronics requires all employees who work as research specialists in its electrical engineering department to have a minimum of a bachelor's degree in electrical engineering (BSEE) . This educational requirement would most likely be stated in the job _________ for this position.


A) analysis
B) description
C) designation
D) specification

E) A) and B)
F) A) and C)

Correct Answer

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Lanie wants to know how many workers in her company have certain specialized skills and have received training to update their qualifications within the past year. She could use a human resource inventory to help her find this type of information.

A) True
B) False

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The concept of "reasonable accommodations" means that all workers should be treated in the same manner.

A) True
B) False

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____________ introduces new employees to the organization, their fellow workers, their supervisors, and to the policies, practices, and objectives of the firm.


A) Vestibule training
B) Employee initiation
C) Employee orientation
D) Job specification

E) A) and B)
F) All of the above

Correct Answer

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With the advent of more sophisticated technology, employers who operate locally and globally and want all employees to receive the same training may opt for ______.


A) apprenticeship programs
B) mentorship programs
C) job rotation programs
D) online training programs

E) All of the above
F) C) and D)

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In recent years, firms have expanded off-the-job training to include personal development subjects such as time management, health and nutrition, and language.

A) True
B) False

Correct Answer

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Employment testing:


A) was declared illegal by the EEOC in 1989, because it was often used to discriminate against women and minorities.
B) is legal, but is a very poor predictor of worker performance.
C) should be directly related to the job.
D) should focus on the most basic and general skills rather than on skills directly related to the job.

E) A) and C)
F) B) and D)

Correct Answer

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__________ is a type of training that duplicates the exact combination of conditions that occur on the job.


A) Modular training
B) Job simulation
C) Dress rehearsal training
D) Performance feedback

E) B) and C)
F) A) and B)

Correct Answer

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Markus believes that due to changing technology the minimum skill level that his company is requiring for computer-intensive jobs should be increased to include knowledge and experience in higher-level programming applications. These new requirements would be reflected in _______________ for various jobs at his company.


A) the job description
B) the job specification
C) the human resource inventory
D) the job application

E) A) and B)
F) A) and C)

Correct Answer

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In coming years, high-tech growth areas such as computers, biotechnology, and robots are likely to experience a:


A) surplus of labor.
B) significant decline in market demand, leading to a stagnant labor market.
C) shortage of skilled labor.
D) stable equilibrium in the labor market.

E) None of the above
F) A) and C)

Correct Answer

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In a _____________ arrangement two part-time employees fill one full-time job.


A) job enlargement
B) multitasking
C) job sharing
D) split shift

E) B) and C)
F) A) and D)

Correct Answer

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Temporary help services, job fairs and the Internet are external sources for recruitment.

A) True
B) False

Correct Answer

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Congress has given the Equal Employment Opportunity Commission broad powers to issue guidelines for acceptable employer behavior concerning employment opportunities.

A) True
B) False

Correct Answer

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Although the skills learned do not always translate into profits for the company, ______ pay rewards the growth of both the individual and team participation.


A) skill-based
B) gain-sharing
C) commission
D) stock option

E) None of the above
F) All of the above

Correct Answer

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Melville Bank is about to implement a job-sharing plan. The bank is likely to find that scheduling workers for peak periods will become easier as the result of this policy.

A) True
B) False

Correct Answer

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One way human resource managers can keep current on human resource legislation and rulings is to read current business literature such as The Wall Street Journal and Business Week.

A) True
B) False

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