Question 1

A key difference between a mediator and an arbitrator is that:

Accepted Answer

A)   a mediator is appointed by labor and management, while an arbitrator is appointed by the federal government under terms set forth in the Taft-Hartley Act.
B)   a mediator is an unpaid volunteer, while an arbitrator is a paid professional.
C)   an arbitrator can settle a labor-management dispute by rendering a binding decision, while a mediator can only make suggestions and encourage the two sides in a dispute to continue negotiating.
D)   a mediator is a lawyer who represents either labor or management in a labor dispute, while an arbitrator is an impartial advisor who listens to both sides of the dispute and offers suggestions that help the two parties reach a mutually acceptable agreement.E) C) and D)
F) A) and B)

Question 2

The workers at the Kerriton Company are unhappy with the way their union has been representing them. The Wagner Act allows these workers to take away the union's right to represent them through a process known as decertification.

Accepted Answer

A) True 
 B)False

Question 3

The subject "Who pays for childcare when the parent(s)  works?" is

Accepted Answer

A)   not a concern because the law requires companies to provide child care facilities, or to pay employees a stipend if it is not available.
B)   by law a shared responsibility between employer and employee.
C)   not the concern of employees without children or single-income households because they always get to choose a different benefit.
D)   a controversial subject, with no legal resolution to date.E) None of the above
F) B) and C)

Question 4

At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n)  _________ who will examine the evidence and arguments on both sides and issue a binding decision.

Accepted Answer

A)   mediator
B)   arbitrator
C)   fact finder
D)   union stewardE) B) and D)
F) A) and B)

Question 5

Geraldo works on the assembly line for a major automobile manufacturer. He was hired for the job without any specific training or skill. Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill. Geraldo belongs to a(n) :

Accepted Answer

A)   industrial union.
B)   craft union.
C)   assembly union.
D)   traditional union.E) None of the above
F) B) and C)

Question 6

Today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

Accepted Answer

A) True 
 B)False

Question 7

A grievance is:

Accepted Answer

A)   an implication that management has broken a management-union agreement, but it must be proven.
B)   an employee's perception that management has not in some way fulfilled a labor contract agreement.
C)   the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining.
D)   the result of a poorly arbitrated conflict.E) A) and B)
F) A) and C)

Question 8

Two of the most important tactics used by unions when collective bargaining efforts break down are:

Accepted Answer

A)   strikes and boycotts.
B)   injunctions and lockouts.
C)   conciliation and yellow-dog contracts.
D)   enforcement of right-to-work clauses and cooling-off periods.E) All of the above
F) C) and D)

Question 9

The ability of unions to achieve key goals in the future will depend on their ability to:

Accepted Answer

A)   reestablish their base of strength in the manufacturing sector.
B)   find ways to cooperate with management in training workers and redesigning jobs.
C)   repeal the Wagner Act and the Norris-LaGuardia Act in order to eliminate restrictions on union tactics.
D)   return to the confrontational tactics used successfully in the 1930s when unions grew rapidly.E) A) and C)
F) A) and B)

Question 10

According to the Occupational Safety and Health Administration (OSHA), 16% of job-related fatalities are homicides.

Accepted Answer

A) True 
 B)False

Question 11

The tragedy at the Triangle Shirtwaist Company caused:

Accepted Answer

A)   labor leaders to call for a limit of workers during a single shift.
B)   Americans to turn down factory jobs.
C)   the number of union members to increase.
D)   the number of union members to decline.E) All of the above
F) B) and C)

Question 12

The first national labor organization in the United States was the:

Accepted Answer

A)   Knights of Labor.
B)   Congress of Industrial Organizations.
C)   American Federation of Labor.
D)   United Farm Workers Union.E) A) and D)
F) A) and C)

Question 13

When workers go on strike, management is often compelled to keep the business operation running. If it is unable to achieve this on its own, management may:

Accepted Answer

A)   elect to proceed with a lockout.
B)   close down the facility and permanently fire the strikers.
C)   hire strikebreakers.
D)   picket.E) A) and C)
F) C) and D)

Question 14

Until passage of the Taft-Hartley Act, under a closed shop agreement, a company could only hire workers who already belonged to a union.

Accepted Answer

A) True 
 B)False

Question 15

As a management executive left the meeting between his team and the company's union representatives and headed straight for the CEO's office, he reviewed where things seemed to break down. Union reps came to the table with three different offers to resolve the insurance and vacation benefits problems laborers were experiencing. Management offered its own resolutions-two different ones, to be exact. The problem was that a bargaining zone did not emerge. Neither side was willing to consider each other's alternatives. As he reached the CEO's door, he was ready to concede that the negotiations were probably headed to ________________.

Accepted Answer

A)   collective bargaining
B)   arbitration
C)   a vote
D)   mediationE) A) and B)
F) None of the above

Question 16

John belongs to a labor union. He believes a few key people run the union by meeting secretly and making decisions without informing other members or allowing them to fully participate in the meetings. If John's suspicions are correct, the union is violating provisions of the __________ Act.

Accepted Answer

A)   Landrum-Griffin
B)   Fair Labor Standards
C)   Taft-Hartley
D)   WagnerE) A) and D)
F) None of the above

Question 17

A common tactic of management in labor disputes is the use of secondary boycotts.

Accepted Answer

A) True 
 B)False

Question 18

In an agency shop agreement, workers who do not belong to the union must pay a union fee or pay regular union dues.

Accepted Answer

A) True 
 B)False

Question 19

Today, more than 55 national and international labor unions are affiliated with the AFL-CIO.

Accepted Answer

A) True 
 B)False

Question 20

West coast dockworkers were locked out of their jobs in 29 west coast ports. Because many consumer goods used in the U.S. are transported from Asia to the U.S. through these ports, the lockout could have damaged the U.S. economy and security if allowed to continue. The President ordered the dockworkers back to work and both sides were ordered back to the bargaining table. Which of the following statements is the most accurate conclusion about the outcome of the labor dispute between the dockworkers union and shipping companies on the west coast? The dispute between the dockworkers and shipping companies showed that:

Accepted Answer

A)   the only effective weapon unions now have in labor-management disputes is the threat of a strike.
B)   arbitration is the only effective way to settle labor-management disputes in industries that are critical to the nation's safety or security.
C)   the Taft-Hartley Act must be invoked when there is a risk to national security.
D)   unions have become so powerful that they can shut down the entire U.S. economy.E) A) and C)
F) C) and D)

Exam 12: Dealing With Union and Employeemanagement Issues

Correct Answer
verified

The tragedy at the Triangle Shirtwaist Company caused:

Correct Answer
verified

Geraldo works on the assembly line for a major automobile manufacturer. He was hired for the job without any specific training or skill. Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill. Geraldo belongs to a(n) :

Correct Answer
verified

The first national labor organization in the United States was the:

Correct Answer
verified

Today, more than 55 national and international labor unions are affiliated with the AFL-CIO.

Correct Answer
verified

According to the Occupational Safety and Health Administration (OSHA), 16% of job-related fatalities are homicides.

Correct Answer
verified

The workers at the Kerriton Company are unhappy with the way their union has been representing them. The Wagner Act allows these workers to take away the union's right to represent them through a process known as decertification.

Correct Answer
verified

The ability of unions to achieve key goals in the future will depend on their ability to:

Correct Answer
verified

At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) _________ who will examine the evidence and arguments on both sides and issue a binding decision.

Correct Answer
verified

Today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

Correct Answer
verified

When workers go on strike, management is often compelled to keep the business operation running. If it is unable to achieve this on its own, management may:

Correct Answer
verified

The subject "Who pays for childcare when the parent(s) works?" is

Correct Answer
verified

Until passage of the Taft-Hartley Act, under a closed shop agreement, a company could only hire workers who already belonged to a union.

Correct Answer
verified

Correct Answer
verified

A key difference between a mediator and an arbitrator is that:

Correct Answer
verified

A grievance is:

Correct Answer
verified

Two of the most important tactics used by unions when collective bargaining efforts break down are:

Correct Answer
verified

A common tactic of management in labor disputes is the use of secondary boycotts.

Correct Answer
verified

In an agency shop agreement, workers who do not belong to the union must pay a union fee or pay regular union dues.

Correct Answer
verified

John belongs to a labor union. He believes a few key people run the union by meeting secretly and making decisions without informing other members or allowing them to fully participate in the meetings. If John's suspicions are correct, the union is violating provisions of the __________ Act.

Correct Answer
verified

Exam 12: Dealing With Union and Employeemanagement Issues

Correct AnswerverifiedShow Answer

The tragedy at the Triangle Shirtwaist Company caused:

Correct AnswerverifiedShow Answer

Geraldo works on the assembly line for a major automobile manufacturer. He was hired for the job without any specific training or skill. Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill. Geraldo belongs to a(n) :

Correct AnswerverifiedShow Answer

The first national labor organization in the United States was the:

Correct AnswerverifiedShow Answer

Today, more than 55 national and international labor unions are affiliated with the AFL-CIO.

Correct AnswerverifiedShow Answer

According to the Occupational Safety and Health Administration (OSHA), 16% of job-related fatalities are homicides.

Correct AnswerverifiedShow Answer

The workers at the Kerriton Company are unhappy with the way their union has been representing them. The Wagner Act allows these workers to take away the union's right to represent them through a process known as decertification.

Correct AnswerverifiedShow Answer

The ability of unions to achieve key goals in the future will depend on their ability to:

Correct AnswerverifiedShow Answer

At the Grenchit Corporation the union and management have not been able to reach a mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n) _________ who will examine the evidence and arguments on both sides and issue a binding decision.

Correct AnswerverifiedShow Answer

Today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

Correct AnswerverifiedShow Answer

When workers go on strike, management is often compelled to keep the business operation running. If it is unable to achieve this on its own, management may:

Correct AnswerverifiedShow Answer

The subject "Who pays for childcare when the parent(s) works?" is

Correct AnswerverifiedShow Answer

Until passage of the Taft-Hartley Act, under a closed shop agreement, a company could only hire workers who already belonged to a union.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A key difference between a mediator and an arbitrator is that:

Correct AnswerverifiedShow Answer

A grievance is:

Correct AnswerverifiedShow Answer

Two of the most important tactics used by unions when collective bargaining efforts break down are:

Correct AnswerverifiedShow Answer

A common tactic of management in labor disputes is the use of secondary boycotts.

Correct AnswerverifiedShow Answer

In an agency shop agreement, workers who do not belong to the union must pay a union fee or pay regular union dues.

Correct AnswerverifiedShow Answer

John belongs to a labor union. He believes a few key people run the union by meeting secretly and making decisions without informing other members or allowing them to fully participate in the meetings. If John's suspicions are correct, the union is violating provisions of the __________ Act.

Correct AnswerverifiedShow Answer

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