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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 171

Multiple Choice

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Regina spends three hours each day working as an online customer service representative for a retailer. She can choose her own hours, within reason. The job works out well for her since she has a new baby that she cares for much of the day. The retailer does not provide her or the other 200 customer service reps with workspace, which constitutes a sizeable cost savings for the company. Regina participates in

A) home-based work.
B) time-in work.
C) job sharing.
D) compressed work.

E) B) and C)
F) A) and D)

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Question 172

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External recruitment sources are usually cheaper to use than internal sources.

A) True
B) False

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Question 173

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Wayne is a supervisor at a small manufacturing plant. His pay starts at $635 per week. Wayne is paid on a(n)

________ workers do not have the expectation of regular, full-time employment.

Brad, the HR manager at a medium-sized corporation, understands the value of hiring from within to fill positions whenever possible. This means that he relies extensively on promotions, transfers, and recommendations from current employees to find qualified employees.

Employee training focuses on short-term skills, while employee development focuses on long-term abilities.

The Civil Rights Act of 1991

The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote.

Temporary help services, job fairs, and social media are external sources for recruitment.

The concept of "reasonable accommodations" means that all workers should be treated in the same manner.

Which of the following is an essential element of a job description?

Salespeople often are paid a ________ based on a percentage of their sales.

Before Street Runner Road Builders allows new employees to operate the heavy machinery it uses to build roads, employees are sent to a nearby classroom where they learn the safe and proper way to work with all of the tools and equipment they will use when they perform their jobs. Street Runner Road Builders is using a training technique known as

________ is the set of activities for obtaining the right number of people at the right time in order to select those who best meet the needs of the organization.

A common feature of flextime plans is the establishment of core times when all employees are expected to be at their job stations.

The federal government has minimized its role in human resource management.

As part of the HR planning process, the manager begins by assessing the current labor situation at the company. Essentially, this means

Women usually find it easier than men to obtain mentors and engage in networking.

A fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount is known as a soft benefit plan.

Transferring an experienced worker to a new position at the same level within an organization can be an effective way to motivate the worker to remain with the company.