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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 131

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A reason workers tend to receive fewer promotions than in the past is that

A) most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in new blood.
B) the movement toward flatter organizational structures provides fewer opportunities to move upward.
C) firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted.
D) very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions.

E) None of the above
F) All of the above

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Question 132

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During an interview, a manager should be careful not to ask the applicant about his or her family or other non-job-related questions, like child care plans.

A) True
B) False

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Question 133

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Today, human resource management is viewed as a clerical function of keeping personnel records and processing payroll.

While efforts to train and develop women and minority managers appeal to many firms on the basis of legal and moral considerations, from an economic standpoint, they are rarely cost effective.

As new parents, Sean and Molly applied for family medical leave to care for their new infant son. According to U.S. law, Sean and Molly

Matt is gathering information about the names, ages, education, specialized skills, and capabilities of all of his firm's employees. The information Matt is acquiring suggests he is working on a

One way human resource managers can keep current on human resource legislation and rulings is to read current business literature such as The Wall Street Journal and Bloomberg Business Week.

The second step in human resource planning consists of conducting job analyses. Through observation and research, the manager will collect information on the kinds of things that each job title performs and how they are performed, as well as the skill and knowledge requirements for doing the job.

Services now exist that allow firms to perform quick background checks of potential employees.

In a compressed workweek, employees work more hours each day, but work fewer days each week.

Sick-leave pay, vacation pay, pension plans, and health plans that provide additional compensation to employees are called

In just one year, Cheryl developed gall bladder problems and needed surgery; she became a single parent; she willingly moved her older mom in to live with her in order to avoid placing her in a nursing home; and she unexpectedly tore her rotator cuff playing softball. Generally, these are not considered circumstances that impact job performance because they fall outside of the workplace. HR managers need only be concerned with how Cheryl performs when she is at work.

Marco and Maria work at a prevalent high-tech company. Marco sustained injuries while serving in the Army Reserves. Upon his return, the company provided him and other returning soldiers with ergonomic desks and chairs that accommodate wheelchairs and bad backs. Although Maria is hearing impaired, the company does not need to consider providing her with a headset that magnifies sound because she is the only employee out of 200 requiring this accommodation.

Most employees who use flextime prefer to work independently of others. In order to accommodate this preference, businesses permit them to clock in and out as they wish, as long as they put in the necessary 40-hour work week. On some days, they may arrive at 6:00 a.m., while on other days they may decide to come in at noon.

Jared is working in the HR department at a small company. Lately he has been designing a new job application form for his firm. The questions Jared includes on the new form should avoid broad questions about the applicant's beliefs, culture and family background. Instead, it should focus on factors such as the applicant's work experience, education, and career objectives.

For many types of service organizations such as hospitals, hotels, and airlines, the primary cost of operations is

Which of the following statements identifies a key difference between a job description and a job specification?

________ is the process of training and educating employees to become good managers and then developing their managerial skills over time.

Part-time workers, seasonal workers, and independent contractors are all examples of contingent workers.

Dee's performance appraisal allowed the director to evaluate her performance, but also allowed peers and subordinates to provide feedback as well. This type of appraisal is called a(n)