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In production,scheduling refers to the efficient organization of equipment,facilities,labor,and materials.

A) True
B) False

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Which of the following statements is NOT true?


A) Supply chain management can help companies reduce their carbon footprints.
B) Good supply chain management can improve efficiencies among all components of the production and distribution process.
C) A supply chain is fluid and constantly changing.
D) The customer is at the end of the supply chain.
E) As long as most of the links are strong, one or two weak links won't adversely affect the chain.

F) D) and E)
G) B) and D)

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The addition of using robots in production systems has reduced the need for technicians and engineers.

A) True
B) False

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Supply chain management for service organizations manages ________.


A) things, just like manufacturing firms
B) the perceptions of their customers
C) the reputation of their organization in the global marketplace
D) social media options
E) the time and actions of the labor force required to perform the service

F) A) and E)
G) D) and E)

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Facility layout is the function of operations management that considers the physical arrangement of resources,including people,in the production process

A) True
B) False

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Mass-produced goods are usually manufactured on an automated assembly line.

A) True
B) False

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Crystal is the production manager at Pawelk's,a vacuum cleaner manufacturer.When ordering from her supplier,she must ensure that it does all of the following EXCEPT ________.


A) provide trusted quality
B) meet product deadlines
C) deliver appropriate quantities
D) gives positive recommendations
E) offers a competitive price

F) A) and E)
G) A) and D)

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How does manufacturing affect the global economy?

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As U.S.companies search to reduce their ...

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Supply chains are not part of service industries.

A) True
B) False

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Prior to the implementation of total quality management,defective items were ________.


A) passed off as perfect products
B) incorporated into a new product
C) scrapped or reworked
D) stored indefinitely
E) sold at a premium

F) A) and D)
G) A) and C)

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Supply chain management can help companies reduce their carbon footprint.

A) True
B) False

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Which of the following computer-based programs lets a manager know what resources are needed by a particular date to fill an order on time?


A) statistical process control
B) computer-aided manufacturing
C) materials requirement planning
D) stock book solution
E) radio frequency identification

F) D) and E)
G) A) and B)

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A significant aspect of total quality management is catering to the customers' needs and desires.

A) True
B) False

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Fiona is in charge of quality control testing for her company.Her method of quality control is to build quality into every step of the production process.This is the total quality management approach.

A) True
B) False

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Wilks,Inc.manufactures small kitchen appliances with low production levels.It is expanding operations to include larger household appliances.Wilks has been able to utilize a stock book approach to inventory; however,with the expansion it does not have the storage space for the necessary parts and materials needed for the larger appliances.What might be a good inventory approach for Wilks,Inc.?

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The stock book approach was working for ...

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How has quality control evolved over the years?

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In the United States,quality control was...

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A Gantt chart is a tool used by project managers to ________.


A) identify the critical path for completing projects
B) provide a quick and easy visual schedule of progress
C) measure quality control within each production process
D) gain ISO certification for a company's manufacturing process
E) eliminate defects at every stage of the production process

F) A) and B)
G) B) and E)

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The production manager is responsible for all of the following EXCEPT ________.


A) setting schedules
B) making buying decisions
C) overseeing quality control
D) preparing financial reports
E) increasing productivity

F) A) and B)
G) B) and D)

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Bill is a production manager at a bicycle manufacturing company and needs to find a new supplier.Explain the steps he should take in choosing the best supplier.

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Selecting suppliers is an important part...

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Supply chains are part of ________.


A) manufacturing firms only
B) service industries only
C) for profit businesses only
D) not-for-profit organizations only
E) all businesses

F) A) and E)
G) B) and E)

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