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What term is used to describe anything that interferes with the accurate decoding of a message?


A) channel
B) noise
C) feedback
D) context

E) C) and D)
F) All of the above

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The ability to take another person's perspective, and to think and feel as that person does, is called what?


A) ethics
B) sympathy
C) empathy
D) self-awareness

E) C) and D)
F) A) and D)

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Which type of noise is associated with distractions that result from a loud environment?


A) physical noise
B) psychological noise
C) physiological noise
D) none of these results from a noisy environment.

E) A) and D)
F) All of the above

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Studies involving communication between infants and caregivers have reliably demonstrated that


A) Without sufficient interaction, infants will likely develop severe mental illness later in life.
B) Human interaction, specifically touch, is critical for development and health.
C) Infants' language acquisition occurs whether or not their caregivers communicate with them.
D) Only a child's biological parents are able to influence his or her social development.

E) None of the above
F) B) and C)

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Which of the following best defines a stigma?


A) An individual who is incapable of taking on the perspectives of another person.
B) Communication that occurs in the context of marginalized or overlooked populations.
C) A characteristic that discredits a person because he or she is seen as abnormal or undesirable.
D) A pattern of interaction in which one person perpetually criticizes or condemns others because of characteristics that are out of their immediate control.

E) A) and B)
F) A) and C)

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Compare and contrast effective and appropriate communication, giving examples of each.

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Effective communication refers to the ab...

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There is a long-standing debate in the field of communication about whether or not messages need to be intentional in order to convey meaning. Take a position in that debate. How important do you think intentionality is in communication? Are there instances in which someone is not communicating?

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I believe that intentionality is crucial...

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Explain the primary differences between the action, interaction, and transaction models of communication.

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The primary differences between the acti...

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Most people in the United States believe they are above-average communicators.

A) True
B) False

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Words have inherent meanings.

A) True
B) False

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False

Lack of effective communication is the most commonly cited reason for relationship failure.

A) True
B) False

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Which of the following tools are useful in helping individuals develop and maintain their identity?


A) comparing self to other
B) responding to the way others treat us
C) understanding when and how identity should be adapted
D) each of these is correct

E) C) and D)
F) A) and B)

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Imagine that you have just called a friend, but your friend didn't take the call and it went to voicemail. At first, you assume your friend was simply away from the phone or busy, but you start to wonder if he might be angry with you or ignoring you. This exercise is an example of what?


A) self-monitoring
B) cognitive complexity
C) communication competence
D) interpersonal communication

E) A) and D)
F) B) and C)

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B

Research shows that biology plays almost no role in how we communicate.

A) True
B) False

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False

Context and feedback are aspects of the action model of communication.

A) True
B) False

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Communication context includes all of the following except:


A) the number of people who might overhear the conversation
B) the emotional climate of the situation
C) the connotation of the message
D) the location where communication occurs

E) A) and B)
F) C) and D)

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In the communication process, noise can be either physical or psychological.

A) True
B) False

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Ethical communication generally involves treating people fairly, communicating honestly, and avoiding immoral behavior.

A) True
B) False

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Which of the following is an example of a channel-rich communication context?


A) writing a letter to someone
B) interacting in an online chat room
C) using text messaging on a cell phone
D) none of these is an example of channel-rich communication

E) None of the above
F) B) and D)

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The fact that some people lie in order to take advantage of others refutes which of the following myths of communication?


A) more communication is better
B) communication is inherently good
C) communication can break down
D) communication can be used to solve any problem

E) A) and D)
F) B) and C)

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