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The North American Industry Classification System data can be used to:


A) ​identify scope for new product lines.
B) classify firms according to their heterogeneity.
C) classify business establishments all over the world.
D) ​identify potential new customers.

E) C) and D)
F) A) and C)

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 E-books are an example of:


A) ​content marketing.
B) inbound marketing.
C) relationship marketing.
D) ​database marketing.

E) A) and B)
F) None of the above

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Items such as sheet metal,treated lumber,corn syrup,and plastics are examples of _____.


A) ​raw materials
B) processed materials
C) major equipment
D) ​MRO supplies

E) B) and D)
F) B) and C)

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Businesses contract outside providers to perform janitorial,advertising,and legal services as it costs less than hiring an employee to perform the particular task.

A) True
B) False

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Unlike wholesalers,retailers:


A) ​sell mainly to final consumers at the end of the distribution channel.
B) sell mostly to other retailers and other organizational customers.
C) buy business goods and incorporate them into the products they produce.
D) ​seek to achieve goals other than the standard business goals of profit.

E) C) and D)
F) B) and D)

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The use of direct channels in business marketing has increased dramatically in the past decade with the introduction of various Internet buying and selling schemes.

A) True
B) False

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Fresnas Inc.,an oil refinery,buys crude oil and converts it into various products such as gasoline,kerosene,and diesel fuel.Fresnas Inc.,then,sells these products to other companies or retailers.Based on this information,which segment of the business market is most likely represented by Fresnas Inc.?


A) ​Resellers
B) Producers
C) Distributors
D) ​Governments

E) B) and C)
F) A) and B)

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Which of the following statements is true of the North American Industry Classification System (NAICS) ?


A) ​Each classification group in NAICS is heterogeneous in terms of the components used.
B) The geographic dispersion of firms cannot be identified with the help of NAICS.
C) The more the digits in a NAICS code, the more homogeneous the group.
D) ​Goods- or service-producing firms grouped under NAICS use different production processes.

E) A) and C)
F) C) and D)

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Ethics refers to a firm's belief that an ongoing relationship with another firm is so important that it warrants maximum efforts at maintaining it indefinitely.

A) True
B) False

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The manager of TruColor Printers Inc.has purchased a sophisticated printing press for $1 million.Which of the following statements is most likely to be true about the printing press?


A) ​It will be depreciated over its useful life.
B) It will be charged as an expense in the year it is bought.
C) It will undergo processing before it is used.
D) ​It will be bought through retailers.

E) A) and B)
F) A) and C)

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Price is one of the criteria against which business buyers evaluate products and suppliers.

A) True
B) False

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Which of the following scenarios illustrates the use of processed materials in manufacturing?


A) ​No-Glut Inc. uses rice flour in the manufacture of its gluten-free products. 
B) Zintec Hardware uses nails to hold its ladders together.
C) Pace Corp., an automobile company, uses magnesium alloy wheels for its high-end cars.
D) ​Reldex Steel Corp. uses blast furnaces in its manufacturing process.

E) B) and D)
F) A) and B)

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Which of the following statements is true of business marketing?


A) ​It refers to the sale of goods and services for the purpose of personal consumption.
B) It deals with products that are used to facilitate an organization's operations.
C) It has long and indirect channels of distribution.
D) ​It sets the price and other conditions of sale without chances for negotiations.

E) A) and B)
F) A) and C)

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Explain strategic alliance and the factors that contribute to its long-term survival.

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Answers will vary.A strategic alliance,s...

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_____ exists when one party has confidence in an exchange partner's reliability and integrity.


A) ​Obeya
B) Trust
C) Keiretsu
D) ​Commitment

E) A) and C)
F) C) and D)

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Explain how business establishments are classified under the North American Industry Classification System (NAICS.)

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Answers will vary.The North American Ind...

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By pressurizing a supplier to sell products at very low prices,a buyer may,in effect,force the supplier to compromise on the quality of the product.

A) True
B) False

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In a buying center,gatekeepers are the people who:


A) ​initiate the buying process.
B) have the formal power to approve a brand.
C) regulate the flow of information.
D) ​negotiate a purchase.

E) A) and B)
F) A) and C)

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Discuss the ways in which business-to-business (B-to-B)companies use the Internet for business marketing.

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Answers will vary.Over the past decade,m...

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Inland Eastex Inc.manufactures toothpastes.Even when the company increased the price of its toothpastes last year,the sales did not drop.This is an example of _____.


A) ​elastic demand
B) inelastic demand
C) derived demand
D) ​joint demand

E) A) and B)
F) A) and C)

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