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__________ may represent several producers in a specific territory,as long as they do not represent competing products.


A) Consignment brokers
B) Sales contractors
C) Manufacturer's agents
D) Freight forwarders

E) A) and D)
F) None of the above

Correct Answer

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Which of the following would be classified as a limited-function wholesaler?


A) Autunes stocks shelves in drugstores and supermarkets with audio CDs and cassettes of "golden oldies" from the 70s and 80s,which it sells on consignment.
B) RightWrite sells all types of fine stationery and pens to the general public.
C) Jim Thigpen helps buyers and sellers of used heavy construction equipment negotiate the terms and conditions of their transactions,but does not actually take title to any of the equipment.
D) Sav-A-Bundle sells discontinued merchandise,floor samples,and open-box items at heavy discounts to the general public.

E) A) and C)
F) A) and B)

Correct Answer

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The types of utility commonly provided by marketing intermediaries include:


A) product,price,place,and promotion.
B) time,place,possession,information,and service.
C) retailing,wholesaling,brokering,and financing.
D) cost,value,flexibility,use,and resale.

E) All of the above
F) A) and B)

Correct Answer

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Vending machines are used primarily to sell goods where consumers have little interest in convenience.

A) True
B) False

Correct Answer

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Qwikship is a new delivery company that wants to compete against FedEx and UPS in the United States,Canada,and Mexico.One of the keys to Qwikship's success will be the ability to establish large storage warehouses at a few key locations throughout North America.

A) True
B) False

Correct Answer

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E-Gadgets is a chain of electronics stores that specializes in devices and gadgets incorporating cutting-edge technologies.The company has more than 170 stores located in large cities throughout the Southeast and Midwest.E-Gadgets has chosen the locations of its stores so that most customers living in upper middle class and wealthy neighborhoods can get to an E-Gadgets store in less than 15 minutes.E-Gadgets is providing its customers with:


A) scrambled merchandising.
B) allocative utility.
C) place utility.
D) saturation marketing.

E) B) and D)
F) A) and B)

Correct Answer

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A(n) __________ sells general merchandise directly from the manufacturer at a discount;items may be discontinued or have certain product flaws.


A) department store
B) discount store
C) outlet store
D) specialty store

E) A) and B)
F) All of the above

Correct Answer

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Drop shippers are wholesalers that stock heavy or bulky items and transport them to retail stores.

A) True
B) False

Correct Answer

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In ____________,salespeople are independent contractors who not only sell the product,but also recruit additional salespeople.


A) telemarketing
B) two-stage marketing
C) hierarchical marketing
D) multilevel marketing

E) A) and C)
F) B) and C)

Correct Answer

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Some freight forwarders offer warehousing and customs assistance.

A) True
B) False

Correct Answer

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Which of the following activities would a drop shipper be most likely to perform?


A) Provide delivery services from a wholesaler's warehouse to a retailer's store
B) Solicit orders from a retailer and arrange for the producer to make the deliveries
C) Manage a large stock of items in a single product category,and make large volume shipments to other intermediaries using rail or truck
D) Provide brokerage services by helping other wholesalers negotiate deals

E) A) and D)
F) None of the above

Correct Answer

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Because supply chains are so complex,firms have found it difficult to outsource supply chain management.

A) True
B) False

Correct Answer

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A firm that wants to distribute its products as widely in a market as possible would use a(n) ___________ distribution strategy.


A) extensive
B) shotgun
C) universal
D) intensive

E) B) and C)
F) C) and D)

Correct Answer

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Nina Corby owns a card shop in a small shopping center where she sells cards produced by a national company.Nina sells to final customers,so she is a:


A) merchant wholesaler.
B) retailer.
C) rack jobber.
D) channel captain.

E) All of the above
F) B) and D)

Correct Answer

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In a(n) ____________ distribution system all of the organizations in the channel of distribution are owned by one firm.


A) administered
B) contractual
C) supply-based
D) corporate

E) A) and B)
F) A) and C)

Correct Answer

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Hi! Notes Card Shops has been approached by Novel Teas,a producer of herbal teas and exotic spices.Novel Teas wants to sell its products in the Hi! Notes stores under an administered distribution system.If Hi! Notes accepts Novel Teas proposal,it will perform many marketing services for the tea maker in exchange for a flat fee.

A) True
B) False

Correct Answer

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A major advantage of direct marketing is that it is a very convenient way for consumers to shop.

A) True
B) False

Correct Answer

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The two basic types of warehouses are:


A) public and private.
B) railside and portside.
C) storage and distribution.
D) seasonal and long-term.

E) None of the above
F) C) and D)

Correct Answer

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Compared to rail transportation,one of the advantages of shipping by truck is that trucks:


A) are more energy efficient.
B) can carry a greater volume.
C) can reach more destinations.
D) are less expensive.

E) A) and D)
F) A) and C)

Correct Answer

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Form utility has become the most important utility provided by retailers.

A) True
B) False

Correct Answer

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