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Kidder Manufacturing wants to ship a large quantity of its goods across the country.They have contacted Wayback Shipping,Inc.to find out what the shipment would cost.Wayback has shown Kidder how it can arrange to use a combination of barges,trains,and trucks to complete the shipment at a low cost.Wayback's strategy is an example of:


A) on-line shipping.
B) intermodal shipping.
C) supply chain shipping.
D) multilevel distribution.

E) None of the above
F) B) and C)

Correct Answer

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One way traditional retailers have maintained customers in the face of increasing competition from online sellers and other direct marketers is to place more emphasis on providing _________ utility.


A) psychographic
B) place
C) service
D) form

E) B) and C)
F) B) and D)

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A(n) ______________ distribution strategy uses only one retail outlet in a given geographic area.


A) selective
B) restrictive
C) exclusive
D) solitary

E) A) and D)
F) A) and C)

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Most marketing intermediaries have survived in the past because consumers were unaware of how much these companies add to the cost of distributing goods.

A) True
B) False

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Kumquat Computers is a major computer manufacturer that also owns all of the organizations in the channel of distribution for its computers,including a chain of Kumquat Direct retail stores.Kumquat is using a:


A) franchise distribution system.
B) corporate distribution system.
C) administered distribution system.
D) retail cooperative system.

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following statements provides the most accurate distinction between an agent and a broker? Agents:


A) represent final buyers while brokers represent marketing intermediaries.
B) represent one manufacturer in a large sales area,while brokers represent several different manufacturers in a smaller area.
C) develop a long-term relationship with the people they represent,while brokers are usually hired on a temporary basis.
D) take title to the goods they help distribute,while brokers never assume ownership of the products they distribute.

E) All of the above
F) A) and C)

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The characteristic that all forms of direct marketing have in common is that they:


A) are carried out by agents or brokers.
B) involve face-to-face or teleconferencing sessions with the customer.
C) include some type of activity that directly links manufacturers to the ultimate consumer.
D) make use of exclusive distribution systems with a network of traditional "bricks and mortar" stores.

E) A) and B)
F) A) and C)

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Retailers are marketing intermediaries who sell to ultimate consumers.

A) True
B) False

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A(n) __________ sells general merchandise directly from the manufacturer at a discount;items may be discontinued or have certain product flaws.


A) department store
B) discount store
C) outlet store
D) specialty store

E) A) and D)
F) All of the above

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Which of the following statements identifies a key advantage of direct marketing? Direct marketing:


A) enables sales people to close a non-refundable sale in the customer's home or place of work.
B) allows firms to expand their markets by selling to both ultimate consumers and other marketing intermediaries.
C) is popular with consumers because it is so convenient to shop from home or work.
D) creates a strong incentive for salespeople to recruit additional salespeople in order to gain the greatest possible market coverage.

E) A) and B)
F) A) and C)

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The entire collection of organizations that move goods and services from the source of raw materials to the final consumer is referred to as the supply chain.

A) True
B) False

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According to the Thinking Green box in the chapter,buying products from local producers is the real key to reducing carbon footprints.

A) True
B) False

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The costs added by marketing intermediaries usually outweigh the value they create.

A) True
B) False

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_____________ shipping is the term used when truck trailers are transported on rail flatcars.


A) Trailerhitch
B) Piggyback
C) Dualmode
D) Trailerail

E) C) and D)
F) None of the above

Correct Answer

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Which of the following firms would be most likely to use a selective distribution strategy for its products?


A) Newspaper publisher
B) Maker of name brand men's suits
C) Super luxury car manufacturer
D) Maker of snack foods such as potato chips and pretzels

E) B) and D)
F) B) and C)

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__________ may represent several producers in a specific territory,as long as they do not represent competing products.


A) Consignment brokers
B) Sales contractors
C) Manufacturer's agents
D) Freight forwarders

E) A) and B)
F) A) and C)

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The use of multiple modes of transportation to complete a single long-distance movement of freight is known as multi-carrier shipping.

A) True
B) False

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Robbie Veath brings together buyers and sellers of used heavy construction equipment,and helps them negotiate the terms of the sale.However,Robbie never actually takes title to any of the equipment himself,nor does he provide any financing for the buyer.Robbie is acting as a:


A) channel captain.
B) broker.
C) wholesaler.
D) logistics specialist.

E) A) and C)
F) B) and D)

Correct Answer

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TasteBest Spice Company was unable to get retailers to agree to a contractual arrangement to cooperate in the distribution process,so it took over all of the marketing functions for its products at grocery stores.The grocers like this arrangement because TasteBest provides outstanding marketing support for its products.TasteBest is using a(n) _________ system to distribute its products.


A) corporate distribution
B) franchise
C) retail cooperative distribution
D) administered distribution

E) A) and B)
F) C) and D)

Correct Answer

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_________ involves planning,implementing,and controlling the physical flow of materials,final goods,and related information from points of origin to points of consumption to meet customer requirements at a profit.


A) Export management
B) Multi-level marketing
C) Logistics
D) Shipping control management

E) A) and B)
F) A) and C)

Correct Answer

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