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Epic Electronics has had to shut down its manufacturing plant for several hours twice in the past week. Some of its key suppliers have been late with their shipments of materials and parts. These difficulties indicate that Epic has done a poor job in managing its inbound logistics.

A) True
B) False

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Vending machines are used primarily to sell goods where consumers have little interest in convenience.

A) True
B) False

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In an administered distribution system, retail stores manage all of the marketing functions at the retail level.

A) True
B) False

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An advantage of a selective distribution strategy is that consumers are able to find a popular product at a wide variety of retailers.

A) True
B) False

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Cheapo Depot is a new chain of discount stores. A major part of Cheapo Depot's competitive strategy is likely to be based on keeping its prices lower than those of other types of retailers.

A) True
B) False

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The main difference between selective distribution and exclusive distribution is the number and type of market segments the firm chooses. In a selective strategy, a variety of profitable niche markets are selected, while in an exclusive strategy one specific market segment is targeted, and all others are excluded.

A) True
B) False

Correct Answer

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Mall owners tend to like kiosks because they create a marketplace atmosphere.

A) True
B) False

Correct Answer

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In a(n) ________ distribution system all of the organizations in the channel of distribution are owned by one firm.


A) administered
B) contractual
C) supply-based
D) corporate

E) C) and D)
F) A) and B)

Correct Answer

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Playtime Toys, Inc. manufactures toys designed to inspire the imaginations of children. In order to control all of the marketing operations, Playtime owns all of the organizations in the channel of distribution for its toys, including the chain of Playtime retail stores. The approach taken by Playtime is known as an administered distribution system.

A) True
B) False

Correct Answer

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Which of the following would be the best example of a broker?


A) Woody's Lumber Supply does not actually store, handle, or deliver lumber, but rather solicits orders from retail hardware and home improvement stores, takes title to the lumber, then arranges for it to be shipped directly from sawmills to the retail stores.
B) Dennis McGowan helps buyers and sellers of used heavy construction equipment negotiate the terms and conditions of their transactions, but does not actually take title to any of the equipment, nor does he develop long-term relationships with the buyers or sellers.
C) Chipper Sheid is not an employee of Tee Time Golf Clubs, but he solicits sales for their products at golf and sporting goods stores in a fairly large sales territory.
D) Hal Harrison is employed by a vacuum cleaner company, and goes door-to-door selling products produced by his company.

E) A) and B)
F) All of the above

Correct Answer

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The use of multiple modes of transportation to complete a single long-distance movement of freight is known as multi-carrier shipping.

A) True
B) False

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________ means selling goods and services to ultimate consumers over the Internet.


A) Online retailing
B) B2B distribution
C) E-selling
D) Intercommerce

E) A) and B)
F) None of the above

Correct Answer

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The main difference between storage warehouses and distribution warehouses is that storage warehouses are relatively small, specialized facilities used to store one particular type of good for short periods while distribution warehouses are large facilities used to store a wide variety of goods for longer periods of time.

A) True
B) False

Correct Answer

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Pipelines are used primarily to transport water, petroleum, and petroleum products.

A) True
B) False

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