Question 1

Which of the following would most likely say If it's broke, I'll help fix it?

Accepted Answer

A)   Change analyst
B)   Change agent
C)   Receptive changer
D)   Change resisterE) None of the above
F) A) and B)

Question 2

With ______, an employee works on an irregular or as-needed basis.

Accepted Answer

A)   casual work
B)   flextime
C)   peak-time pay
D)   job sharingE) All of the above
F) A) and D)

Question 3

Which of the following is NOT a decision making strategy associated with the Vroom-Yettonmodel?

Accepted Answer

A)   Autocratic I
B)   Consultative III
C)   Autocratic II
D)   Group IE) All of the above
F) B) and D)

Question 4

During flextime working hours, ___ refer(s)  to the total number of potential hours available for work each day?

Accepted Answer

A)   bandwidth
B)   core hours
C)   flexible hours
D)   flexitour hoursE) A) and C)
F) All of the above

Question 5

A problem with offering early retirement is that:

Accepted Answer

A)   it is too expensive
B)   few employees agree to retire early
C)   too many employees want to retire
D)   it is often illegalE) A) and D)
F) B) and D)

Question 6

What are five strategies an organization can use to reduce the need for downsizing?

Accepted Answer

use of temporary employees
out...

Question 7

Which of the following is a disadvantage of working from home?

Accepted Answer

A)   Lower commuting costs for employees
B)   Lower utility costs for employers
C)   Unions strongly approve of home work
D)   It is difficult to enforce safety and fair treatment standardsE) B) and C)
F) A) and D)

Question 8

Which of the following is true about the relationship between economics and downsizing?Prior to downsizing:

Accepted Answer

A)   most organizations were losing money
B)   most organizations were profitable
C)   employees complained about low wages
D)   most organizations lost big contractsE) A) and B)
F) A) and C)

Question 9

A manager who asks such questions as "Why are we doing this?" and "How and when did we start doing this?" is:

Accepted Answer

A)   a whiner
B)   ready to downsize the organization
C)   about to reorganize a work unit
D)   conducting a sacred cow huntE) A) and B)
F) A) and C)

Question 10

Name and describe the five types of people involved with change.

Accepted Answer

change agents
change...

Question 11

Most companies that downsize:

Accepted Answer

A)   reduce expenses
B)   have fewer disability claims
C)   have increased productivity
D)   do not increase their financial successE) A) and B)
F) None of the above

Question 12

What is the lowest level of employee input and control?

Accepted Answer

A)   ownership of own product
B)   advisory
C)   following
D)   absoluteE) C) and D)
F) All of the above

Question 13

Raja has been working for Shahidi Enterprises for five years. She works by herself in a building, sorting mail. She is allowed two 20-minutes breaks each day and can take them whenever she wants. In an empowerment chart, at what level would she be at regarding her authority to make decisions about when these two breaks should occur?

Accepted Answer

A)   Following
B)   Advisory
C)   Participative
D)   AbsoluteE) A) and D)
F) A) and C)

Question 14

Having support groups in which downsized employees can vent would be most useful duringwhich of the following stages?

Accepted Answer

A)   Anger
B)   Denial
C)   Fear
D)   AcceptanceE) A) and B)
F) A) and C)

Question 15

Henri is the president of a company with 10 employees. Each employee has full medical benefits and Henri doesn't have the time or knowledge to administer the benefits program. His best bet would be to:

Accepted Answer

A)   use outsourcing
B)   learn the needed skills
C)   hire a temporary employee each month
D)   adjust his working scheduleE) A) and B)
F) A) and C)

Question 16

When organizations undergo change, the first stage employees go through is called:

Accepted Answer

A)   discarding
B)   defense
C)   denial
D)   internalizationE) All of the above
F) C) and D)

Question 17

_____ are(is)  the number of potential hours available for work, whereas ____ consist(s)  of hours during which an organization is busiest.

Accepted Answer

A)   core/bandwidth
B)   bandwidth/core
C)   flex/gliding
D)   bandwidth/flexitourE) All of the above
F) B) and C)

Question 18

An employee who ______ might be vulnerable to being downsized.

Accepted Answer

A)   has kept up with technology
B)   has excellent performance ratings
C)   has a lot of idle time
D)   all three are signs of riskE) C) and D)
F) A) and D)

Question 19

Every memo that Cheryl receives indicates that an immediate response is required. Cheryl thinks these timelines are unnecessary are nothing more than a:

Accepted Answer

A)   meeting cow
B)   paper cow
C)   speed cow
D)   Holstein cowE) None of the above
F) C) and D)

Question 20

To create a good atmosphere for change, it is important for an organization to create:

Accepted Answer

A)   dissatisfaction with the current system
B)   a sense of the "good old days"
C)   a way to hide the change from doubters
D)   none of the three is a good ideaE) C) and D)
F) B) and C)

Exam 14: Organization Development.

Most companies that downsize:

Correct Answer
verified

Henri is the president of a company with 10 employees. Each employee has full medical benefits and Henri doesn't have the time or knowledge to administer the benefits program. His best bet would be to:

Correct Answer
verified

An employee who ______ might be vulnerable to being downsized.

Correct Answer
verified

_ are(is) the number of potential hours available for work, whereas consist(s) of hours during which an organization is busiest.

Correct Answer
verified

Which of the following would most likely say If it's broke, I'll help fix it?

Correct Answer
verified

When organizations undergo change, the first stage employees go through is called:

Correct Answer
verified

With ______, an employee works on an irregular or as-needed basis.

Correct Answer
verified

To create a good atmosphere for change, it is important for an organization to create:

Correct Answer
verified

A problem with offering early retirement is that:

Correct Answer
verified

Which of the following is a disadvantage of working from home?

Correct Answer
verified

What is the lowest level of employee input and control?

Correct Answer
verified

Correct Answer
verified

Which of the following is true about the relationship between economics and downsizing?Prior to downsizing:

Correct Answer
verified

A manager who asks such questions as "Why are we doing this?" and "How and when did we start doing this?" is:

Correct Answer
verified

Name and describe the five types of people involved with change.

Correct Answer
verified
change agents
change...
View Answer

Every memo that Cheryl receives indicates that an immediate response is required. Cheryl thinks these timelines are unnecessary are nothing more than a:

Correct Answer
verified

What are five strategies an organization can use to reduce the need for downsizing?

Correct Answer
verified
use of temporary employees
out...
View Answer

During flextime working hours, ___ refer(s) to the total number of potential hours available for work each day?

Correct Answer
verified

Having support groups in which downsized employees can vent would be most useful duringwhich of the following stages?

Correct Answer
verified

Which of the following is NOT a decision making strategy associated with the Vroom-Yettonmodel?

Correct Answer
verified

Exam 14: Organization Development.

Most companies that downsize:

Correct AnswerverifiedShow Answer

Henri is the president of a company with 10 employees. Each employee has full medical benefits and Henri doesn't have the time or knowledge to administer the benefits program. His best bet would be to:

Correct AnswerverifiedShow Answer

An employee who ______ might be vulnerable to being downsized.

Correct AnswerverifiedShow Answer

_____ are(is) the number of potential hours available for work, whereas ____ consist(s) of hours during which an organization is busiest.

Correct AnswerverifiedShow Answer

Which of the following would most likely say If it's broke, I'll help fix it?

Correct AnswerverifiedShow Answer

When organizations undergo change, the first stage employees go through is called:

Correct AnswerverifiedShow Answer

With ______, an employee works on an irregular or as-needed basis.

Correct AnswerverifiedShow Answer

To create a good atmosphere for change, it is important for an organization to create:

Correct AnswerverifiedShow Answer

A problem with offering early retirement is that:

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of working from home?

Correct AnswerverifiedShow Answer

What is the lowest level of employee input and control?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is true about the relationship between economics and downsizing?Prior to downsizing:

Correct AnswerverifiedShow Answer

A manager who asks such questions as "Why are we doing this?" and "How and when did we start doing this?" is:

Correct AnswerverifiedShow Answer

Name and describe the five types of people involved with change.

Correct Answerverifiedchange agentschange...View AnswerShow Answer

Every memo that Cheryl receives indicates that an immediate response is required. Cheryl thinks these timelines are unnecessary are nothing more than a:

Correct AnswerverifiedShow Answer

What are five strategies an organization can use to reduce the need for downsizing?

Correct Answerverifieduse of temporary employeesout...View AnswerShow Answer

During flextime working hours, ___ refer(s) to the total number of potential hours available for work each day?

Correct AnswerverifiedShow Answer

Having support groups in which downsized employees can vent would be most useful duringwhich of the following stages?

Correct AnswerverifiedShow Answer

Which of the following is NOT a decision making strategy associated with the Vroom-Yettonmodel?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

_ are(is) the number of potential hours available for work, whereas consist(s) of hours during which an organization is busiest.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
change agents
change...
View Answer

Correct Answer
verified

Correct Answer
verified
use of temporary employees
out...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified