FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 10: Motivating Employees

Show Answer

Share

---

All types

Filters

Study Flashcards

Question 181

Essay

Review LaterAdd Note

Review Later

Explain how managers could motivate employees by using expectancy theory? Create a story/example of expectancy theory at work, incorporating the three questions that according to expectancy theory employees will ask.

Correct Answer

verified

Expectancy theory states that employees'...

View Answer

Show Answer

Question 182

Multiple Choice

Review LaterAdd Note

Review Later

William Ouchi called the management approach typically used by Japanese firms:

A) Type X.
B) Type J.
C) Type Q.
D) scientific management.

E) B) and C)
F) C) and D)

Correct Answer

verified

Show Answer

Question 183

True/False

Review LaterAdd Note

According to expectancy theory, employees in a given organization tend to have very similar expectations.

U.S. workers value being treated fairly. According to equity theory, if things seem unfair, they will do their best to make them equitable by withholding effort, increasing effort, or by rationalizing that they are undeserving of the same as others.

Frederick Taylor's ideas about improving worker productivity attracted a lot of attention at the time, but had little lasting significance.

The major benefit of open communication in a company setting is:

Jill operates her own small business and is a strong advocate of equity theory. Because of her acceptance of this theory, Jill is likely to try to assure employees that they are compensated in a way that reflects their efforts and contributions relative to those of other employees.

According to expectancy theory, one of the things employees want to know before they commit to making a maximum effort on a task is whether the reward for accomplishing the task is worth the effort.

The best strategy to deal with a perceived inequity in the compensation of different employees is to require that salaries and other forms of compensation are kept secret.

Which of the following statements about cultural differences in the workplace is most accurate?

After a 3-year probationary period, career positions at Fairview Community College are fairly secure, even though the opportunity for promotion runs pretty slowly. These jobs would probably appeal to people who currently work for Type A companies, similar to the way many companies operate in Silicon Valley.

According to Herzberg, a sense of achievement, earned recognition, and interest in the work itself were all:

The characteristic of work that is concerned with the amount of direct and clear information employees receive about performance is called:

A major problem with the MBO approach is that it provides no way for employees to provide input into the goal-setting process.

Harrison is a manager at the local post office. He wants to find ways to improve worker motivation, and has read about the Hawthorne studies conducted by Elton Mayo and his colleagues. He believes these studies offer important insights into what motivates employees. Harrison is not likely to support the methods and ideas associated with scientific management.

Job enlargement attempts to enrich jobs by combining a series of tasks into one challenging and interesting assignment, as opposed to simplifying the job.

In Maslow's hierarchy, self-actualization needs are those needs associated with basic survival, such as the need for food and shelter.

According to reinforcement theory, individuals act to receive rewards and to avoid punishment.

Until recently, TrueTime International produced personal computers on an assembly line with each worker performing only one simple task. Three months ago, the company began allowing individual employees to assemble entire computers, test all of the components, and even install the software that TrueTime includes with each of its computers. TrueTime's new production method is an example of:

As a motivational technique, letting employees know they've done a good job is not as powerful as providing them with a bonus.