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Exam 4: Demanding Ethical and Socially Responsible Behavior

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Question 91

True/False

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Jake and his college friends frequent a small pub on weekends. Last weekend, after a few beers, one of his friends decided to take the salt and pepper shaker from their table because they needed a set at their apartment. In this situation, this was not a particularly questionable activity because it was a restaurant where one pays for these extras.

A) True
B) False

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Question 92

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A society gets into trouble when people consider only what is illegal and not also what is ethical or unethical.

A) True
B) False

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Question 93

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Idle Time Gaming, Inc., would like its employees, customers, and the general public to be aware of the activities and programs it has achieved for the community over the past year. The company might consider performing a:

Corporate values are:

In order to avoid the costly act of being sued in court, it makes good sense to manage your business ethically.

In order to combat "Green Washing",

The objective of the Inter-American Convention Against Corruption document formulated and signed by the Organization of American States (OAS) is to identify common global ethics.

Explain the difference between a compliance-based ethics code and an integrity-based ethics code.

"Greenwashed" companies have taken the green movement to the next level. These firms are so green, the U.S. government gives them a special designation.

Corporate social responsibility refers to the concern businesses have for the welfare of society.

At Fast-Track Financial Services, it is not unusual for a financial consultant to lose a client to another consultant working out of the same office. Clients have a right to do business with whomever they choose. If it is a high net worth client, with the potential for high commissions on sales, the incentive to steal a fellow co-worker's client exists because the firm's culture has not established integrity based ethics to deter this activity.

Creating competition between employees within the corporation:

While speaking with his sales force, the director of sales explains, "Anyone caught violating a sales law will be fired." After studying business ethics, you recognize this remark as a reference to the firm's ethics.

Zach spent several months developing a good relationship with a business client. The client is now buying a significant amount of product from Zach's company, resulting in high commissions for Zach, personally. After checking the sales records for the past six months, Ben (a sales colleague of Zach's) started visiting the same client in the hopes of capturing some of the client's business too. Although he considers it "legal and fair game", sales reps in his firm have begun to avoid him because they consider it a violation of:

On her company website, Ali asks customers who fill orders to place a check-mark in a box if they are willing to let her share their information with her suppliers. By asking this question, Ali is addressing privacy issues, and covering her actions in case someone should try to sue her for sharing private information. She is responding to the question, "Are my proposed actions legal?"

Businesses recognize that pressure to violate ethical standards can come from either inside or outside of the firm.

Making ethical choices is always easy.

Which of the following would most likely involve ethical concerns?

Trust between workers and managers must be based on a foundation of fairness, honesty, openness, and moral integrity.

Mini-Case Harry, Sirly, and Bo are in the midst of a heated discussion. As the chief operating officers of the U-Scream Ice Cream Corporation, they are reviewing the latest financial reports. Intense competition has resulted in deceased profits. Each of the three officers has their own view of how to reverse the current trend. Harry suggests cutting costs by firing union employees and hiring replacement workers at lower wages. He has directed the firm's attorney to find a loophole in the contract that will allow for this action. Sirly protests, stating that Harry's proposal is unethical and unfair. Sirly feels that every stakeholder should be treated equally, and that profiting at the expense of others is foolhardy. Bo, agreeing in part with Sirly, states, "We must be sensitive to all affected parties, but clearly our primary goal is to make a profit for our owners." In an attempt to resolve the conflict between Harry and Sirly, Bo offers an alternative suggestion: reduce the firm's charitable contributions until acceptable profit levels are realized. Sirly is outraged and reminds Bo of the social responsibilities that U-Scream Ice Cream has to the community, environment, suppliers, employees, and stockholders. -Harry is concerned about the legality of firing union workers in order to hire workers willing to work for less pay. Harry values ethics, but has little concern for other types.