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Scanning universal product codes (UPCs)slows down the process of recording consumer purchases at high-volume outlets.

A) True
B) False

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A shopping product is a particular item for which consumers search extensively and are very reluctant to accept substitutes.

A) True
B) False

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Define warranty and differentiate between the two types of warranties.

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Answers will vary.Just as a package is d...

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Salespeople actively seek leads for selling unsought products to potential buyers.

A) True
B) False

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The term product refers to a tangible good.Services and ideas are not classified as products because of their intangible nature.

A) True
B) False

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A _____ occurs when a company's management decides to add products to an existing product line to compete more broadly in the industry.


A) product line reeling
B) product line extension
C) product line classification
D) product line contraction

E) C) and D)
F) B) and C)

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Yumé Nu,a battery manufacturing company,began marketing its products as environmentally friendly and biodegradable,even though this has not been scientifically verified.In this scenario,Yumé Nu has used _____ to sell its products.


A) quality modification
B) product line extension
C) repositioning
D) greenwashing

E) A) and C)
F) All of the above

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Universal product codes (UPCs)are the lines on product labels that are read by computerized optical scanners that match codes with brand names,package sizes,and prices.

A) True
B) False

Correct Answer

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Which of the following statements is true of product items?


A) They are the test products that are released by a company before starting a product line.
B) They include all the products that an organization manufactures and sells to its consumers.
C) They are never made part of any product lines and are sold only in select outlets.
D) They can be easily distinguished from other products produced by the same organization.

E) B) and D)
F) A) and B)

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Dunchen Moo,a manufacturer of dairy products,sells evaporated milk,flavored whipped cream,and yogurts.It markets a number of yogurts,including Dunchen All Natural,Dunchen Fruit on the Bottom,Dunchen Light & Fit,DunActive,and Dun-o-nino.The large variety of yogurts sold by the Dunchen brand is collectively an example of a _____.


A) market segment
B) target market
C) product mix
D) product line

E) None of the above
F) A) and D)

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Eve Aura,a manufacturer of bath and beauty products,predominantly sells convenience products.Given this information,which is a characteristic of Eve Aura's products?


A) They are bought very rarely by consumers.
B) They require wide distribution in order to sell sufficient quantities.
C) They are purchased after more planning effort than specialty products.
D) They will be more expensive than shopping products.

E) All of the above
F) B) and D)

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_____ is a confirmation of the quality or performance of a good or service.


A) A warranty
B) A package
C) Branding
D) Labeling

E) C) and D)
F) B) and D)

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Specialty products normally require wide distribution to sell sufficient quantities to meet profit goals.

A) True
B) False

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Discuss product mix width and product line depth and how they are relevant for marketers.

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Answers will vary.Product mix width (or ...

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In the case of private brands,overhead is low and there are no marketing costs.

A) True
B) False

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Which of the following best defines brand equity?


A) The value of a company or brand name
B) The elements of a brand that cannot be spoken
C) A name,term,symbol,design,or combination thereof that identifies a seller's products and differentiates them from competitors' products
D) That part of a brand that can be spoken,including letters,words,and numbers

E) C) and D)
F) B) and D)

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Trademark rights come from registration rather than use.

A) True
B) False

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Which of the following options defines brand loyalty?


A) It is the value of a company or brand name.
B) It is that part of a brand that can be spoken,including letters,words,and numbers.
C) It is a name,term,symbol,design,or combination thereof that identifies a seller's products and differentiates them from competitors' products.
D) It is a consistent preference for one brand over all others.

E) B) and C)
F) B) and D)

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Which of the following statements is true of product lines?


A) They limit the product choices offered to customers to one or two product items.
B) They provide economies of scale in advertising.
C) They require greater transportation and warehousing costs than product items.
D) They increase a firm's manufacturing and inventory costs.

E) A) and C)
F) C) and D)

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Which of the following strategies of handling a brand name when marketing globally is appropriate when the name cannot be pronounced in the local language or when the brand name is owned by someone else?


A) Adaptations and modifications
B) Transactional marketing strategy
C) One-brand-name everywhere
D) Transformational marketing strategy

E) None of the above
F) All of the above

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