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verified
Short Answer
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Multiple Choice
A) an impromptu speech
B) a webinar
C) a briefing
D) a keynote address
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verified
Multiple Choice
A) a metaphor
B) personalized statistics
C) a personal anecdote
D) an analogy
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True/False
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Short Answer
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Multiple Choice
A) to summarize what she's already said
B) to conclude her presentation
C) to establish credibility with the audience
D) to show the organization of her presentation
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verified
Multiple Choice
A) She should develop an outline of the points she wants to cover in her presentation.
B) She should prepare the visual aids she will use in delivering the presentation.
C) She should determine the purpose of her presentation.
D) She should write the text of her presentation.
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verified
Short Answer
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Multiple Choice
A) Only employees at upper levels find it necessary to give oral presentations.
B) The savviest future businesspeople take advantage of opportunities in college to develop their speaking skills.
C) A recent study shows that the number one predictor of success and upward mobility is how much you enjoy public speaking and how effective you are at it.
D) Most people have some apprehension when speaking in public.
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verified
Multiple Choice
A) When answering your telephone, identify yourself immediately.
B) Use No at the beginning of a sentence when needed to get your point across clearly.
C) When answering the phone for someone else, be completely honest about where the person is and when he or she will return.
D) To come across as helpful as possible when taking a message, guarantee that the caller's call will be returned.
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verified
Multiple Choice
A) Make meetings a top priority.
B) Make decisions by majority rule.
C) Avoid conflict.
D) Decide on the final format of the document or presentation before doing anything else.
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True/False
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True/False
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Multiple Choice
A) Decide whether to use PowerPoint, Prezi, SlideRocket, or some other software package.
B) Analyze the situation to determine how your slides will be used and delivered.
C) Anticipate your audience.
D) Choose your text and colour schemes.
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verified
Multiple Choice
A) geography/space
B) chronology
C) importance
D) best case/worst case
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True/False
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True/False
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Not Answered
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True/False
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