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The Cooldaze Ice Company compresses carbon dioxide and cools it to a very low temperature to make dry ice.The method used by Cooldaze is an example of process manufacturing.

A) True
B) False

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Lometrica is a successful firm that has just been certified as having met all of the latest ISO 9000 standards.We can conclude that Lometrica is doing a world-class job of managing the environmental impact of its operations.

A) True
B) False

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Facility location is one of the functions of operations management planning.

A) True
B) False

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In an evaluation of an area as a possible site for a facility location,quality-of-life considerations:


A) would include factors such as crime rates and quality of schools.
B) seldom play an important role,because they have little to do with profitability.
C) would include factors such as proximity to ports and rail facilities.
D) are usually the factors that receive the least attention.

E) None of the above
F) A) and B)

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Gantt charts are used to measure production progress.

A) True
B) False

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What makes ISO 9000 so important to Canadian companies?

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The European Union (EU)is dema...

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In recent years,operations management has become more focused on providing services,because that is where the growth and profit potential is greatest.

A) True
B) False

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Operations management converts resources into goods and services.

A) True
B) False

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utility is the value added by the creation of finished goods and services using raw materials,components,and other inputs.


A) Consumption
B) Form
C) Manufacturing
D) Marginal

E) B) and C)
F) All of the above

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A(n) ________puts together components to make a product.


A) econometric process
B) modular process
C) assembly process
D) compression process

E) B) and C)
F) None of the above

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Many new manufacturers in Canada use continuous production processes.

A) True
B) False

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A big advantage of computer-integrated manufacturing software is that it:


A) controls all of the actions of the assembly line from a central location.
B) allows CAD machines to communicate directly with CAM machines.
C) allows personal computers to communicate directly with the firm's mainframe.
D) replaces "dumb" robots with "smart" computers.

E) A) and D)
F) A) and C)

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means tailoring products to meet the needs of a large number of individual customers.


A) Mass production
B) Competing in time
C) Feedback response production
D) Mass customization

E) B) and C)
F) A) and D)

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Dewey Dare is a production and operations manager with a clothing manufacturer.He has been looking into a system that will enable his company to take measurements from a customer and program machines to design and produce custom-cut clothes at little additional cost.This type of system is an example of the benefits of:


A) CAD/CAM.
B) mass production.
C) just-in-time production systems.
D) the PERT method.

E) A) and D)
F) B) and D)

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Edwin Rivera is a production manager who believes his firm uses more of virtually all types of resources than is necessary to produce its products.He would like to find a way to cut back on labour,and reduce the firm's investment in tools and space as well.It seems that Edwin would like to adopt:


A) marginal cost management.
B) the maximin production method.
C) lean manufacturing.
D) mass production.

E) A) and D)
F) None of the above

Correct Answer

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The three most important objectives of innovation are improving quality,making a profit,and extending product range.

A) True
B) False

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Operations management refers to activities managers perform to help their firms convert resources into:


A) both goods and services.
B) financial data.
C) services,rather than goods.
D) goods,rather than services.

E) C) and D)
F) A) and B)

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A major reason Japanese automakers have located in Canada has been the desire to:


A) get closer to their international customers.
B) switch to less labour-intensive production methods.
C) locate in an area where labour is more productive.
D) take advantage of just-in-time inventory methods.

E) None of the above
F) A) and B)

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The growth of Canada's manufacturing base will likely remain a major business issue in the near future.

A) True
B) False

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Featured Furnishings is a company that specializes in producing custom-made furniture.A continuous production process would be the most efficient way for Featured Furnishings to produce its products.

A) True
B) False

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