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Business consultant Peter Drucker said that the most important factor of production is knowledge.

A) True
B) False

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The total amount of money that businesses take in by selling goods and services is called ________.


A) profit
B) revenue
C) loss
D) retained earnings

E) B) and C)
F) A) and B)

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Elizabeth is a single mother of small children. Her employer is considering providing family leave. Since she is a single mom with two young children, she is unlikely to benefit from this program.

A) True
B) False

Correct Answer

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One reason given for the decline in the number of U.S. workers employed in manufacturing is that manufacturing firms in the U.S. have become more efficient.

A) True
B) False

Correct Answer

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Maria is an engineer for Blustery Breezes, a small manufacturer of wind turbines. Recently, a larger company, PowerMen Electric, has shown interest in investing in this small operation. This is not surprising since firms that are creating products for alternative sources of energy are attracting the attention of governments and other businesses.

A) True
B) False

Correct Answer

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The threat of terrorism increases the costs of operating most businesses.

A) True
B) False

Correct Answer

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In countries where businesses are government owned,


A) there is less incentive to work hard.
B) the right amount of each good is produced.
C) profits tend to be higher.
D) the quality of goods is high but profits are low.

E) A) and B)
F) A) and C)

Correct Answer

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Diversity is more than recruiting and keeping minorities. Diversity means appreciating and understanding other differences in our customers and in our workforce. The best description of these differences is:


A) people with disabilities, people with different sexual orientations, religious preferences, and even personality differences such as extraverts and introverts.
B) gender roles.
C) surface-level things such as green eyes versus brown eyes.
D) racial differences and gender differences.

E) A) and D)
F) A) and C)

Correct Answer

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Jeff is an emergency room nurse at a regional hospital in Arizona. On a weekly basis, he will serve a number of patients who are not legally U.S. citizens. Fortunately, he speaks enough Spanish to communicate with the patients. Jeff is experiencing the realities of the social environment in some states.

A) True
B) False

Correct Answer

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Technology helped the manufacturing industry to become more productive.

A) True
B) False

Correct Answer

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Businesses provide goods, jobs, and services to others.

A) True
B) False

Correct Answer

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Health care, insurance, recreation, and other intangible products are provided by the


A) information-based sector.
B) service industry.
C) industrial sector.
D) manufacturing industry.

E) C) and D)
F) A) and B)

Correct Answer

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The primary focus of successful firms is designing and producing high-quality goods. Advertising is then used to convince consumers to buy their superior products.

A) True
B) False

Correct Answer

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The number of U.S. jobs in manufacturing has increased in the past five years.

A) True
B) False

Correct Answer

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The transition from an agricultural economy to a manufacturing economy to a service-based economy has resulted in a serious increase in long-term unemployment.

A) True
B) False

Correct Answer

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Tyler Brown recently noticed that he was seeing more Facebook advertisements than he had in the past even though he had not requested any of them. Which of the following best explains why this is happening?


A) Tyrell was a victim of identity theft.
B) Tyrell gave his personal information to a business, which then traded it to other companies, and these companies then began targeting their advertisements.
C) All businesses routinely have all customers' personal information.
D) Tyrell's accountant gave his information to the marketers.

E) C) and D)
F) B) and C)

Correct Answer

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Countries with an inadequately trained workforce and few entrepreneurs often achieve the highest levels of income by relying on a large number of workers.

A) True
B) False

Correct Answer

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After losing her manufacturing job in the U.S. automobile industry, Cho has found that well-paid service-sector jobs require retraining and further education.

A) True
B) False

Correct Answer

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The threat of terrorism more often ________ the cost of operating a business.


A) increases
B) decreases
C) stabilizes
D) destabilizes

E) B) and D)
F) All of the above

Correct Answer

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Brendan and Sean combined their love of baseball with a business venture. They purchased a small cart and began selling memorabilia outside of their hometown stadium. Their first year went well, but the past two years have been quite a struggle. Due to poor economic conditions and the team's horrible record, ticket sales at the stadium are down, which has significantly hurt their sales as well. As a recent business graduate, you explain to Brendan and Sean that


A) this type of business is always high risk because it is seasonal.
B) the business does not fill a sufficient need for most people.
C) environmental circumstances are dynamic and tough to control.
D) social entrepreneurs are currently getting most of the attention.

E) B) and D)
F) None of the above

Correct Answer

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