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Over the next ten to fifteen years, most firms will discontinue apprenticeship programs as changes in technology make this type of training obsolete.

A) True
B) False

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As the HR manager at a small business, Thomas handles most of his firm's recruiting efforts. Because Thomas recruits for a small business he has a distinct advantage over larger competitor firms when it comes to finding the right people to fill his firm's needs.

A) True
B) False

Correct Answer

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A(n) ________ is a financial incentive a firm offers to encourage employees to accept an early retirement offer.


A) ESOP
B) green fair-way
C) golden handshake
D) silver lining

E) None of the above
F) All of the above

Correct Answer

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In an ongoing study, Jay Schuster concluded that the best way to compensate members of a team is to base each member's pay on her or his individual performance.

A) True
B) False

Correct Answer

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A reason workers tend to receive fewer promotions than in the past is that


A) most firms now believe hiring people outside the organization is a better way to fill management positions because it brings in new blood.
B) the movement toward flatter organizational structures provides fewer opportunities to move upward.
C) firms have found that promoting employees can create jealousy and resentment among the workers who are not promoted.
D) very few of today's supervisors and lower-level managers have the qualifications needed to move into higher management positions.

E) B) and C)
F) A) and B)

Correct Answer

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An advantage of a skill-based system of pay for compensating teams is that such a system is easy to apply and manage.

A) True
B) False

Correct Answer

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According to the Need a Job? box in the text, one way to recruit employees is through social media.

A) True
B) False

Correct Answer

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An important U.S. government organization charged with setting human resource management guidelines is


A) the EEOC (Equal Employment Opportunity Commission) .
B) the OSHA (Occupational Safety and Health Administration) .
C) the WPA (Works Progress Administration) .
D) the MPDA (Manpower Development Administration) .

E) A) and B)
F) A) and C)

Correct Answer

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One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are delaying retirement.

A) True
B) False

Correct Answer

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Advertisements in trade journals, private and public employment agencies, college placement offices, and trade associations are internal sources for recruitment.

A) True
B) False

Correct Answer

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The ________ is an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, additional training, or firing.


A) job analysis
B) performance appraisal
C) MBO assessment
D) objective analysis

E) A) and C)
F) B) and D)

Correct Answer

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When you collect information about a particular job title, including how the job is performed and what it takes to perform the job, you are conducting a job analysis.

A) True
B) False

Correct Answer

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Precise Printers wants to expand its services into new markets, but to remain competitive it needs to keep its costs low. If it is like most firms, one way Precise can save a lot of money is by reducing the time and effort it devotes to the selection of employees.

A) True
B) False

Correct Answer

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Today, human resource management has become so important that in many firms it has become


A) a function performed by managers in all areas of the organization.
B) the sole responsibility of the firm's legal staff.
C) a function handled only by specialists in the human resource department.
D) a function handled only by the firm's top management.

E) A) and C)
F) C) and D)

Correct Answer

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Which of the following is a challenge that is facing the human resource managers of today?


A) too many unemployed scientists and computer engineers
B) an increasing number of Gen Yers in the workforce
C) a shift in employee attitudes toward work
D) an increased demand for uniformity in benefits offered to employees

E) B) and D)
F) A) and B)

Correct Answer

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Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.

A) True
B) False

Correct Answer

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A job analysis results in two written statements. They are


A) the human resource inventories and the affirmative action statement.
B) the labor supply assessment and the labor demand assessment.
C) the job description and the job specification.
D) the job title review and the performance appraisal.

E) B) and D)
F) All of the above

Correct Answer

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Job simulation is used to train astronauts, airline pilots, and ship captains.

A) True
B) False

Correct Answer

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As soldiers returned from Afghanistan, International Enterprises hired several qualified soldiers with hearing impairment to work at its headquarters in Detroit. As a growing business, it is abiding by the law as currently stated. It is not required to adapt the work site to help these soldiers hear and communicate better with each other.

A) True
B) False

Correct Answer

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Today's workers have an increased demand for benefits tailored to their individual needs.

A) True
B) False

Correct Answer

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