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A common feature of flextime plans is the establishment of core times when all employees are expected to be at their job stations.

A) True
B) False

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One purpose of employee orientation programs is to initiate new workers to the organization's policies, practices, and objectives.

A) True
B) False

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While talking with a group of family and friends, Caitlin mentions that she was offered an impressive golden handshake by her employer. Which of the following statements is she most likely to make next?


A) "That will teach those guys to discriminate against me."
B) "It's great to work for a company that encourages employees to further their education."
C) "I've already looked into using some of the money to go on a trip to Europe when I retire."
D) "Of course, I would have really preferred to receive money, but just knowing that top executives will take the time to recognize my accomplishments, makes me feel better about my work."

E) A) and B)
F) C) and D)

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Exit interviews by a third party can be an effective way for a firm to prevent future losses of valuable employees.

A) True
B) False

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Unlike a traditional performance appraisal, a 360-degree review


A) is performed by experts from outside the organization.
B) provides feedback from all around the employee, including subordinates.
C) uses only objective measures of performance.
D) compares the performance of each worker to every other worker.

E) A) and D)
F) A) and C)

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If a firm wants to know why valuable employees are leaving the company, it will conduct


A) performance appraisals.
B) job inventories.
C) job simulations.
D) exit interviews.

E) A) and C)
F) None of the above

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Selected employees who work as assistants to higher-level managers and participate in managerial functions are given such titles as


A) second in command.
B) benefactor.
C) underwriter in process.
D) understudy.

E) None of the above
F) A) and B)

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________ is a type of training that duplicates the exact combination of conditions that occur on the job.


A) Modular training
B) Job simulation
C) Dress rehearsal training
D) Performance feedback

E) A) and C)
F) A) and B)

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Carl, a control room engineer at Electron Power, Inc.'s power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights, sounds, and experiences of a real control room under emergency conditions. Electron uses ________ to train its engineers.


A) time intensive training
B) job replication
C) vestibule training
D) job simulation

E) C) and D)
F) B) and C)

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A major advantage of a piecework pay system is that it


A) creates a powerful incentive to work efficiently.
B) requires a minimum of paperwork and record keeping.
C) encourages cooperation and teamwork among employees.
D) is a system that is strongly supported by both unions and management.

E) A) and B)
F) None of the above

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Performance standards should be understandable, measurable, and reasonable.

A) True
B) False

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The ultimate resource of a firm is its


A) business plan.
B) marketing mix.
C) capital budget.
D) employees.

E) All of the above
F) C) and D)

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Martin works for Epic Electronics, a sophisticated electronic equipment company. Martin is happy to see that the value of company stock has reached $53 per share, because certain employees (including himself) have the opportunity to buy a given number of shares of its stock for $25 per share for the next year regardless of how high the market price goes. Epic Electronics is offering some employees a


A) stock annuity plan.
B) stock reinvestment plan.
C) stock dividend.
D) stock option plan.

E) C) and D)
F) A) and D)

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Which of the following is an external recruitment source?


A) college placement bureaus
B) promotion of a current employee to a new position
C) transfer of an employee in from a different office
D) recommendations of employees

E) All of the above
F) A) and C)

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Highly compensated executives sometimes prefer fringe benefits such as club memberships, company cars, and more vacation time, as opposed to higher salaries because most often these benefits are not taxable income.

A) True
B) False

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Skill-based pay is a method of compensating teams in which base pay is raised when team members learn and apply new skills.

A) True
B) False

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Advertisements, public and private employment agencies, and college placement bureaus are all ________ sources that human resource managers can use in the recruiting efforts.


A) secondary
B) passive
C) back-up
D) external

E) B) and C)
F) A) and D)

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The ________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.


A) first-in, first-out
B) employment at will
C) reciprocal employment
D) mutual consent

E) C) and D)
F) A) and D)

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Sandra works as a manager in the accounting department for a service company. If her company is like most contemporary firms, Sandra will leave almost all aspects of human resource functions to specialists in the human resource department.

A) True
B) False

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Companies place a considerable amount of attention on compensation plans because


A) firms are likely to face stiff penalties from the government if they do not offer competitive wages and salaries.
B) attracting the right employees with good compensation packages can translate into a competitive advantage.
C) it is a hygiene factor.
D) a good compensation plan will be less costly than other parts of the operation.

E) All of the above
F) A) and D)

Correct Answer

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