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Exam 7: Management and Leadership

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Question 101

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The SWOT analysis focuses only on the internal activities of the firm,while a PERT analysis is used to review the external environment in which the firm operates.

A) True
B) False

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Question 102

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A vision gives the organization a sense of purpose and a set of values that unite employees toward a common destiny.

A) True
B) False

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Question 103

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Planning involves setting the organizational vision,goals and objectives.

Otto,the previous CEO at Idle Time Gaming relied on an) ___________ style of management.

Jack,a manager with Tiny Tots Toy Company,has just participated in a meeting that looked at future trends in the toy industry,and identified new challenges and opportunities for Tiny Tots.Jack's participation in this meeting was part of the organizing function of management.

A vision is a detailed set of specific steps that a firm must take to achieve its short-run objectives.

Last year,Idle Time Gaming,Inc. ,experienced one of the most successful introductions of one of its new action videos since the company's inception.The CEO announced that sales and profits had exceeded company projections.He attributed the success to a flexible plan,which included good design,accurate product testing,and innovative marketing and sales tactics.In order to have good recall of the procedures that were put in place for this successful introduction,he has charged a team of managers to develop an) __________________ system,so the company can avoid "reinventing the wheel." For future introductions,he wants to be able to recall what worked and what didn't work.

Heather has a strong desire to maintain and preserve order and stability.She is very good at developing tactical plans to achieve her company's goals and objectives.These characteristics suggest that Heather has characteristics of an exceptional leader.

A modern manager's main job is to issue orders,then follow up to make sure employees do as they were told.

By completing the courses needed to obtain a college major in accounting,marketing,or some other field,a student can go a long way toward acquiring the _________ skills managers need to rise through the ranks of their area of specialization.

Enabling is the term used to describe the process by which employees recognize and respect the authority of managers to issue orders.

In traditional organizations,____________ involves giving explicit instructions to workers,telling them what to do to meet the goals and objectives of the organization.

Jamal is part of a management group that is examining whether his company,State Engineering,should offer some important new services that would broaden its business by appealing to a different group of potential clients.Jamal's group is involved with:

When a firm makes use of the SWOT analysis,one of its objectives is to:

One of the four primary functions of management is:

As a middle manager for her firm,Tori just finished comparing the results of a promotional campaign with the outcome expectations.The next step in the control process is:

Pro Fit,Inc. ,a maker of men's sportswear,has just reported a record profit.This proves that the firm is successfully achieving its goals.

Without clear standards,the control process is impossible to implement.

__________ planning prepares alternative courses of action that may be used if the primary plans are not achieving objectives.

The type of planning that is concerned with developing detailed short-term actions about what is to be done,who is to do it,and how it is to be done is known as __________ planning.