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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 161

True/False

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Robotek International is a rapidly growing firm specializing in the production of sophisticated robots.One of the major problems Robotek is likely to face is a shortage of qualified workers.

A) True
B) False

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Question 162

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A disadvantage of flextime plans is that they often:

A) confuse workers.
B) lead to a higher level of absenteeism.
C) cause worker morale to decline.
D) require supervisors and managers to work longer hours.

E) A) and C)
F) C) and D)

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Question 163

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An advantage of hiring from within is that it improves employee morale.

Betty Roosevelt is a human resource manager with Avondale Industries.Her current assignment is to revise and update Avondale's employment testing procedures.Betty should:

Union rules and company policies can make the recruitment process more difficult.

___________ is the process of training and educating employees to become good managers and then developing their managerial skills over time.

One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:

Blue collar and clerical workers are normally paid a salary.

Job simulation is used to train astronauts,airline pilots,and ship captains.

The first step in the selection process is:

New technologies are assisting off-the-job training and creating more cost-effective methods for on-the-job training,when the job requires learning more intricate skills.

Pre-employment physical examinations are:

The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the United States has a surplus of highly educated and experienced workers available for employment in these fields.

A major advantage of a piecework pay system is that it:

Julie Jahn recently began working in an entry-level management position.She has already shown great promise,so the company has decided to groom her for an upper level position.Christine Scheid,one of the more senior women managers in the company,has agreed to help Julie by introducing her to the right people,and by providing her with the guidance and advice she needs to be successful within the firm.Christine is acting as Julie's:

Most management training programs include methods such as on-the-job coaching,understudy positions,and off-the-job courses and training.

The Creative Director at Image First Promotion Company got word yesterday that the firm lost the Hottie Potatee account.As its second best customer,the Director must quickly perform damage control and unfortunately dismiss two creative writers and one web development content provider.As he prepares to call each of them to his office and perform the dismissals,he decides to make one final call to the company HR manager to make certain that he is doing and saying the right things.The HR manager will disagree with which of the following statements?

As a new regional manager,Tim was informed that his first assignment was to travel to Hawaii and dismiss fire) the sales rep that held that territory."What luck!" he thought.My first time in Hawaii and I have to make enemies instead of friends." Fortunately,he remembered that his HR management instructor in College offered advice on how to keep from making mistakes when terminating employees.As he went back through his notes,he dialed the number for the company HR manager,to get his advice on how to proceed.Which of the following statements is not good advice?

An advantage of a skill-based system of pay for compensating teams is that such a system is easy to apply and administer.

Advertisements in trade journals,private and public employment agencies,college placement offices,and trade associations are internal sources for recruitment.