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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 131

True/False

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Employees at the MAX Card Company,a worldwide credit card business are criticizing the company's fringe benefits package because it forces all employees to accept the same benefits regardless of differences in their personal needs.In fact,they even offer some soft benefits such as an on-site day care that over 80% of the employees are too young or too old to use.MAX should consider a cafeteria style benefits plan.

A) True
B) False

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Question 132

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Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

A) True
B) False

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Question 133

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Human resource managers at Tri Max,Inc.want to encourage teamwork and are looking for a better way to compensate members of teams.One approach they are considering is a skill-based system.Which of the following statements about this type of pay system is most accurate?

At Friendly Financial Consulting,employees are allowed to choose what time they start each workday,as long as they arrive between the hours of 7:00 A.m.and 10:00A.m.They must be on the job from 10:00 A.m.until noon and from 1:00 p.m.until 3:00 p.m.They are required to work a total of 8 hours each day,so the earlier they arrive,the earlier they can leave.This is a ___________ system.

When Carl Remmick lost his job as a highly skilled craftsman at a metal working shop,he searched for a good job for several months before finally accepting a position as a maintenance worker at a local community college.He is happy to have a job,but frustrated by the fact that he had to settle for a job that did not take full advantage of his skills.Carl is an) :

One purpose of employee orientation programs is to initiate new workers to the organization's policies,practices and objectives.

Which of the following statements best describes the current view of the role of human resource management within a firm?

The overall purpose of the five step human resource planning process is to:

The long-term success of a firm often depends on its ability to control employee costs and optimize employee efficiency.

While efforts to train and develop women and minority managers appeal to many firms on the basis of legal and moral considerations,from an economic standpoint,it is rarely cost effective.

Iris Bloom accepted a management position at the Sustainable Plant Life Corporation.In order to give her an appreciation of the different functional areas of her new company,she is required to spend six weeks in each of five different functional areas of the company,including production,research and development,accounting,marketing,and the HR management department.This type of training is known as contingency employment.

A fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount is known as a soft benefit plan.

The Civil Rights Act of 1964 did not do enough to discourage discriminatory practices in the workplace.

Establishing performance standards is a crucial step in the performance evaluation process.

"Hot desking" means sharing a desk with another employee.

Two advantages of using ___________ to fill open positions are: 1) it improves the morale of current employees,and 2) the person filling the position is already familiar with the organization's culture and procedures.

As an HR manager,Erin is assigned to updating all job descriptions and job specifications for her company.Erin will begin by collecting information about each job title,as well as learning about the kinds of activities and responsibilities that go with each job.After she thoroughly analyzes a job,she will write the job description and job specifications for that job.

Job rotation helps lower-level managers prepare for higher-level positions by:

A major purpose of employee orientation programs is to:

If you aspire to become a sous chef the second in command in a large restaurant kitchen) ,you will pursue several types of training and development.Your __________ will include learning how to perform as a line chef,as you work your way through pastry,grill,pantry,and sauté.The only way you will learn the variations in the line jobs is to experience them! As an) _________,you will work alongside another sous chef for a few years in order to learn how to juggle all the middle management type of activities expected of this professional.Your ____________ training will be extensive,as you go to Culinary School,attend a community college,and/or take management classes to help you learn to minimize conflict in the kitchen as well as improve the productivity of those you manage.