Question 1

Today,human resource management has become so important that in many firms it has become:

Accepted Answer

A)  a function of managers in all areas of an organization.
B)  the sole responsibility of the firm's legal staff.
C)  a function handled only by specialists in a human resource department.
D)  a function handled only by the firm's top management.E) C) and D)
F) A) and C)

Question 2

Which of the following statements about performance appraisal is the most accurate?

Accepted Answer

A)  The most difficult step of a performance appraisal almost always is the actual evaluation of the employee's performance.
B)  Performance standards do not have to be measurable in order to be effective.
C)  The discussion of the results of a performance evaluation with an employee should allow the employee an opportunity to make suggestions about how to improve on current procedures.
D)  Most employees have a good understanding of the standards they are expected to meet,even if their managers do not explicitly communicate these standards.E) C) and D)
F) None of the above

Question 3

Promotions and transfers are __________ sources available to human resource managers in their recruiting efforts.

Accepted Answer

A)  internal
B)  external
C)  passive
D)  redundantE) A) and C)
F) A) and D)

Question 4

Contingent workers are often more productive than permanent workers.

Accepted Answer

A) True 
 B)False

Question 5

Iris Bloom recently was hired to a management position at the Kaye & Hoke Corporation.In order to give her an appreciation of the different functional areas of her new company,she has been given assignments in a variety of departments.This type of training is known as contingency employment.

Accepted Answer

A) True 
 B)False

Question 6

Investigation of an employee's background is more important now than it has been in the past.

Accepted Answer

A) True 
 B)False

Question 7

The first step in establishing training and development programs is to:

Accepted Answer

A)  establish appropriate simulation parameters.
B)  assess the needs of the organization and the skills of the employees.
C)  conduct pre-employment tests.
D)  establish an adequate training budget.E) B) and D)
F) C) and D)

Question 8

A worker who successfully completes an apprenticeship program is known as a:

Accepted Answer

A)  master craftsman.
B)  journeyman.
C)  senior artisan.
D)  probationary craftsman.E) B) and D)
F) B) and C)

Question 9

Helen is a human resource manager for a firm that is planning to switch to a more sophisticated production method.As a human resource manager,one of Helen's duties will be to forecast the demand for the type of labour needed to implement the new method.

Accepted Answer

A) True 
 B)False

Question 10

Benefit payments account for about fifty percent of payroll costs today.

Accepted Answer

A) True 
 B)False

Question 11

Telework is also known as telecommuting.

Accepted Answer

A) True 
 B)False

Question 12

Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

Accepted Answer

A) True 
 B)False

Question 13

Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

Accepted Answer

A) True 
 B)False

Question 14

___________ is the process of training and educating employees to become good managers and then developing their managerial skills over time.

Accepted Answer

A)  Management development
B)  Vestibule training
C)  Pre-mentoring
D)  Self-actualization trainingE) A) and D)
F) A) and C)

Question 15

Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

Accepted Answer

A) True 
 B)False

Question 16

The amount most businesses spend on selecting and training workers is relatively low.

Accepted Answer

A) True 
 B)False

Question 17

The ultimate resource of a firm is its:

Accepted Answer

A)  business plan.
B)  marketing mix.
C)  capital budget.
D)  employees.E) All of the above
F) B) and C)

Question 18

For many types of service organizations such as hospitals,banks and airlines,the primary cost of operations is:

Accepted Answer

A)  establishing and maintaining a presence on the Internet.
B)  insurance and legal expenses.
C)  coping with obsolescence that results from the rapid pace of technological change.
D)  labour costs.E) A) and B)
F) A) and C)

Question 19

The result of a job analysis is a written document called a human resource inventory.

Accepted Answer

A) True 
 B)False

Question 20

The gender wage gap is the difference in wages earned by men and wages earned by women.

Accepted Answer

A) True 
 B)False

Exam 12: Human Resource Management: Finding and Keeping the Best Employees

Promotions and transfers are __________ sources available to human resource managers in their recruiting efforts.

Correct AnswerverifiedShow Answer

Investigation of an employee's background is more important now than it has been in the past.

Correct AnswerverifiedShow Answer

A worker who successfully completes an apprenticeship program is known as a:

Correct AnswerverifiedShow Answer

Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

Correct AnswerverifiedShow Answer

The first step in establishing training and development programs is to:

Correct AnswerverifiedShow Answer

___________ is the process of training and educating employees to become good managers and then developing their managerial skills over time.

Correct AnswerverifiedShow Answer

Helen is a human resource manager for a firm that is planning to switch to a more sophisticated production method.As a human resource manager,one of Helen's duties will be to forecast the demand for the type of labour needed to implement the new method.

Correct AnswerverifiedShow Answer

Contingent workers are often more productive than permanent workers.

Correct AnswerverifiedShow Answer

For many types of service organizations such as hospitals,banks and airlines,the primary cost of operations is:

Correct AnswerverifiedShow Answer

Today,human resource management has become so important that in many firms it has become:

Correct AnswerverifiedShow Answer

Which of the following statements about performance appraisal is the most accurate?

Correct AnswerverifiedShow Answer

The gender wage gap is the difference in wages earned by men and wages earned by women.

Correct AnswerverifiedShow Answer

The result of a job analysis is a written document called a human resource inventory.

Correct AnswerverifiedShow Answer

Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

Correct AnswerverifiedShow Answer

Telework is also known as telecommuting.

Correct AnswerverifiedShow Answer

The ultimate resource of a firm is its:

Correct AnswerverifiedShow Answer

Iris Bloom recently was hired to a management position at the Kaye & Hoke Corporation.In order to give her an appreciation of the different functional areas of her new company,she has been given assignments in a variety of departments.This type of training is known as contingency employment.

Correct AnswerverifiedShow Answer

Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

Correct AnswerverifiedShow Answer

Benefit payments account for about fifty percent of payroll costs today.

Correct AnswerverifiedShow Answer

The amount most businesses spend on selecting and training workers is relatively low.

Correct AnswerverifiedShow Answer

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